Rustenburg Municipality

Based on recent customer reviews, Rustenburg Municipality is facing significant dissatisfaction from residents, particularly across the Rhenosterfontein area and surrounding suburbs. A recurring theme is prolonged power outages with little to no communication from the technical teams, and customers consistently mention being given conflicting or false updates when following up. Billing concerns also surface frequently, with residents describing inflated water accounts and estimated meter readings that go unresolved. Amid the frustration, a standout positive experience highlights an electricity department staff member whose dedication restored some community trust.