Rufaro Garments
Claimed Business
|4.6|12 Reviews (last 12 months)|This business does not respond to reviews
Rufaro Garments
Claimed Business
|4.6
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Rufaro Garments is widely praised for warm, attentive in-store service, with customers consistently mentioning specific staff members by name across the Randburg and Fleurhof branches. A recurring theme is the helpfulness shown when assisting parents with school uniform sizing and stock updates, with shoppers describing staff as friendly, professional, and patient. Some concern emerges around product durability, particularly relating to school bags, where a customer reported tearing after very limited use. Overall, customer-facing service appears to be a clear strength of the brand.
Performance(last 12 months):
Trustindex Rating
5.1NPS Score
100Very Likely
TrustIndex
5.1
NPS Score
100
Recommended: Very Likely
Review Distribution
4.6|12 Reviews
Sep '25 - Aug '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Khotso M
1 reviews | Active since Jul 2015
9 Jan 2026, 08:40
Compliment for Excellent Service
I would like to extend a sincere compliment to Sebina at Rufaro for the excellent service I received. Sebina went above and beyond to contact me regarding an order I had placed. Her assistance, professionalism, and friendly manner truly stood out. She is absolutely amazing and made the entire process seamless. I will be collecting my order this afternoon, and I am very grateful for her help. Please pass on my appreciation to her.
Helpful (0)
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Khotso M
1 reviews | Active since Jul 2015
9 Jan 2026, 08:40
Compliment for Excellent Service
I would like to extend a sincere compliment to Sebina at Rufaro for the excellent service I received. Sebina went above and beyond to contact me regarding an order I had placed. Her assistance, professionalism, and friendly manner truly stood out. She is absolutely amazing and made the entire process seamless. I will be collecting my order this afternoon, and I am very grateful for her help. Please pass on my appreciation to her.
0
Replies (0)NM
Nokuthula M
1 reviews | Active since Dec 2015
1 Jan 2026, 19:39
Exceptional Service
I would like to express my sincere appreciation for the excellent service I have consistently received from Rufaro Garments in Randburg, especially from the lady Sabina. I have been purchasing school uniforms from your store for the past two years, and Sabina has always been exceptionally helpful and professional. Her advice is always spot-on, and I truly rely on her guidance whenever I am in the store. She consistently assists me in choosing the correct sizes for my daughter, and thanks to her, I have never been disappointed. Sabina’s willingness to help, her patience, and her positive attitude toward customers truly stand out. I have personally witnessed how well she treats not only me but other customers as well. She is a great asset to your company and represents your brand with excellence. I would also like to commend the store on its fast and efficient service overall. Please keep up the great work, and kudos to Sabina for the outstanding service she continues to provide. She should definitely be appreciated and retained.
Helpful (0)
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Nokuthula M
1 reviews | Active since Dec 2015
1 Jan 2026, 19:39
Exceptional Service
I would like to express my sincere appreciation for the excellent service I have consistently received from Rufaro Garments in Randburg, especially from the lady Sabina. I have been purchasing school uniforms from your store for the past two years, and Sabina has always been exceptionally helpful and professional. Her advice is always spot-on, and I truly rely on her guidance whenever I am in the store. She consistently assists me in choosing the correct sizes for my daughter, and thanks to her, I have never been disappointed. Sabina’s willingness to help, her patience, and her positive attitude toward customers truly stand out. I have personally witnessed how well she treats not only me but other customers as well. She is a great asset to your company and represents your brand with excellence. I would also like to commend the store on its fast and efficient service overall. Please keep up the great work, and kudos to Sabina for the outstanding service she continues to provide. She should definitely be appreciated and retained.
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Replies (0)