RT CLEARING ABD FORWARDING SERVICE A SCAN?

O dear me. Gave this company up to 4 o clock totday to get back to me regarding my overseas parcels not being delivered. Very bad client service never gets back to you. Dont answer phones or emails. Is this company a ****??? Please if you ever have to deal with them good luck. No feedback. No telephone manners and no answers. Always goes around the bush. Fed up. Getting more help to look into this ****.