

Royal Funerals SA
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2021
They change our debit order dates as they please. When i call to complain about the issue they all hang up my calls. If you're still comparing, please stay away from Royal Funerals, go for your other option.
1 reviews | Active since Oct 2021
I submitted a claim with Royal Funerals on the 16th of January 2026 and handed in all the required documents on time, yet we still have not been paid. The funeral is this coming weekend we don't know what to do which is completely unacceptable. What makes this even more frustrating is that every time I call, the receptionist gives the same response: “I haven’t heard from the head office.” How is that even an explanation? Why should I suffer delays because of poor communication within your company? This was a funeral claim not a luxury or a favour and such matters are urgent and sensitive. The lack of urgency, accountability, and clear communication is deeply disappointing and unprofessional. I am hurt, angry, and honestly shocked at how this has been handled.😡😡
1 reviews | Active since Oct 2021
I submitted a claim with Royal Funerals on the 16th of January 2026 and handed in all the required documents on time, yet we still have not been paid. The funeral is this coming weekend we don't know what to do which is completely unacceptable. What makes this even more frustrating is that every time I call, the receptionist gives the same response: “I haven’t heard from the head office.” How is that even an explanation? Why should I suffer delays because of poor communication within your company? This was a funeral claim not a luxury or a favour and such matters are urgent and sensitive. The lack of urgency, accountability, and clear communication is deeply disappointing and unprofessional. I am hurt, angry, and honestly shocked at how this has been handled.😡😡
1 reviews | Active since Jul 2019
I submitted my claim at Katlehong office&was told the papers are clear enough i must expect an SMS, out of curiousity as no SMS is coming through i called their office they advised that the BI663 page fingeprints are not clear, how are u expecting a clear copy from a copy because the undertaker does not give original BI663. I am speechless and dont know what to do as we have to utilise the money for the funeral on Friday. Our goverment need to shut down this entity who is robbing the poor the hard earned money. I have never experienced such a bad service, it stinks🚮
1 reviews | Active since Jul 2019
I submitted my claim at Katlehong office&was told the papers are clear enough i must expect an SMS, out of curiousity as no SMS is coming through i called their office they advised that the BI663 page fingeprints are not clear, how are u expecting a clear copy from a copy because the undertaker does not give original BI663. I am speechless and dont know what to do as we have to utilise the money for the funeral on Friday. Our goverment need to shut down this entity who is robbing the poor the hard earned money. I have never experienced such a bad service, it stinks🚮
Hellopeter has tracked Royal Funerals SA across 15 reviews. Royal Funerals SA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Royal Funerals SA? Write a review to help others decide.
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