

Romans Pizza Wilrogate
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I just bought a supreme chicken pizza that is currently on special for R98 and you add R15 for a 2 litre Pepsi , I realized when I was driving home that the box is not as hot as it should be for a pizza that was just made , I live less than 3 minutes away from this establishment, I got home and my pizza is cold as ice , I am so disappointed at Romans because I have been a regular customer , every week i am buying there but this evening they served me a horrible cold pizza ... this is very bad considering the fact that I sat there for more than 25 minutes waiting for this pizza, then i am gettingan ice cold pizza ... this is nonsense , I will never buy pizza from there , my son is even disappointed 😞 😒 I am so angry . My order number was 394 , disgusting
1 reviews | Active since Jan 2020
I just bought a supreme chicken pizza that is currently on special for R98 and you add R15 for a 2 litre Pepsi , I realized when I was driving home that the box is not as hot as it should be for a pizza that was just made , I live less than 3 minutes away from this establishment, I got home and my pizza is cold as ice , I am so disappointed at Romans because I have been a regular customer , every week i am buying there but this evening they served me a horrible cold pizza ... this is very bad considering the fact that I sat there for more than 25 minutes waiting for this pizza, then i am gettingan ice cold pizza ... this is nonsense , I will never buy pizza from there , my son is even disappointed 😞 😒 I am so angry . My order number was 394 , disgusting
1 reviews | Active since Jan 2020
I called to place an order at 18:10 and was told that the food will be ready in 20 minutes. An hour and 10 minutes later I received the pizza and was told that my pasta was not ready yet and while I was waiting for my pasta the pizza was getting cold and still had to wait another 10 minutes for my pasta. Total time I waited was an hour and 20 minutes while my wife and 1 year old son was waiting in the car. When I got home I realized that they did not give my cold drink. The lasagne that we had waited so long for I would rate 5/10. I'm very disappointed in the service and quality of food received tonight.
1 reviews | Active since Jan 2020
I called to place an order at 18:10 and was told that the food will be ready in 20 minutes. An hour and 10 minutes later I received the pizza and was told that my pasta was not ready yet and while I was waiting for my pasta the pizza was getting cold and still had to wait another 10 minutes for my pasta. Total time I waited was an hour and 20 minutes while my wife and 1 year old son was waiting in the car. When I got home I realized that they did not give my cold drink. The lasagne that we had waited so long for I would rate 5/10. I'm very disappointed in the service and quality of food received tonight.
1 reviews | Active since Jan 2020
Order special by phone and 20min later arrived at Romans Wilrogate and paid the order. After 45 min waiting I asked for the order to be checked the lady politely confirmed order is in process. After another 30 min waiting I asked again and this time the gentleman checked and find the order staced on the rack, the pizzas was very cold and he asked if it could be warmed up. That time I was furious as nobody called when the order was done. We need to heat the pizzas up at home but unfortunately when this is done the food came sticky and not pleasant. My grandkids was very unhappy and cross with me as the waited so long for the food and did mot enjoyed eating. We buy regularly at Romans but now decided never again will we support Romans pizza Wilrogate. Best part is that no one of the staff apologies at all....
1 reviews | Active since Jan 2020
Order special by phone and 20min later arrived at Romans Wilrogate and paid the order. After 45 min waiting I asked for the order to be checked the lady politely confirmed order is in process. After another 30 min waiting I asked again and this time the gentleman checked and find the order staced on the rack, the pizzas was very cold and he asked if it could be warmed up. That time I was furious as nobody called when the order was done. We need to heat the pizzas up at home but unfortunately when this is done the food came sticky and not pleasant. My grandkids was very unhappy and cross with me as the waited so long for the food and did mot enjoyed eating. We buy regularly at Romans but now decided never again will we support Romans pizza Wilrogate. Best part is that no one of the staff apologies at all....
Hellopeter has tracked Romans Pizza Wilrogate across 5 reviews. Romans Pizza Wilrogate hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Romans Pizza Wilrogate? Write a review to help others decide.