Don’t buy at Rochester if you value your money. There’s no customer service

Bought a headboard, delivered but had no *****s and nuts to attach it to the pedestals. When I enquired about this I was told that they will be ordered. After some time I was told that they got them and were given to the delivery man. When I call the shop, they are giving me stories. Such a horrible customer service. If you value your money do not buy from them. Shame their are nice people when they want your money.