Bad customer service

Legit Protea Glen mall the service just keeps on deteriorating. In August I bought clothes worth over R1000 cash, one of the items bought was a green set (top and pants), they did notice that something was wrong with the pants as they were debating whether to tell me or not. I only noticed when I wore pants a month later that the height of the pants wasn't the same, one leg was shorter than the other. Today, I went there again to shop, there were 2 ladies working at the till, the other lady told me that her colleague will assist me. The said colleague was assisting a customer, when she was done she just left the till and went to sort out clothes on the floor. I stood there waiting to pay with no one attending me and eventually left and none of the staff was bothered. I will never set my foot there, they've lost a customer.