Resolution of defective bed

I logged a complaint about a sagging mattress in October 2025, the bed was purchased in May 2025. In Feb 2026, the base of the bed broke and sunk down. The bed was purchased through OK furniture in Komani. When l tell you that l was going to the store weekly for updates and getting no assistance at all so l decided to speak to Restonic directly, l was in contact with Stacia. We spoke last week Tuesday (17/03/2026), and she informed me that she would authorise a collect and credit with the store. Today (23/03/2026) l went to the store and received my refund. Thank you so much Stacia. I was in a battle with OK furniture for months.