Status inquiry

I’m writing to lodge a complaint regarding poor service from Replay.

I have an active order (No: 158600), and I’m concerned about the lack of communication. Despite reaching out via email and WhatsApp, I have not received any response from their team or even the manager.

It’s now Monday, and I expected a more professional level of service. The delays and lack of feedback are frustrating, especially with no update on my delivery.

I kindly request that this matter be addressed urgently and that Replay improves their communication and service.