DISGUSTED SERVICE AND MANAGEMENT

My device was ****** via smash and grab since feb but every other a a consultant phones for payment of the device i keep ecplsining the same thing over and over again , the worst part the insurance calim states completed ...Completed what ???? when i did not even receive a call from the insurenace department , this is such a disgusting company it is not even funny , i already complete 3 subcriptions and this is how you get treated !!!!!