1 reviews | Active since Member
I STRONGLY ADVISE AGAINST USING THIS COMPANY!!! I am still in shock! My booking number is 790093217. Just rented a car with them this morning for tomorrow. Paid, then when I called the affiliate car hire company, was told that I will needed a credit card to collect the car. When I said on the website it said debit or credit card, they said credit card or they will not release the car. Advised me to call rental cars so they can make alternative arrangements for me. Callec Rentalcars.com, these ****** basically told me that there is nothing they can do because if I had clicked on refund policy of that company, I would have noticed that despite rental cars stating that they accept debit/credit card, that company only accepts credit card for the R15 000 plus deposit! I am flawed. What an unprofessional and disgusting company!! Never again. Con artists, my money is gone and no car. No refund, pathetic!!!
I am being told that there is a 48hr cancelation policy, which is great, but I booked this morning and when I called the affiliated company to confirm and was told about the credit card story, immediately called rentalcars to assist in getting me a car with a different company.
This is the worst service and **** I have heard and experienced in a long time. I would STRONGLY ADVISE AGAINST USING THIS COMPANY!!!
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