Poor custodianship of Renault RS brand by Motus Corporation SA

Absolutely disgraceful way Motus looks after the Renault brand in South Africa. I bought a 2017 Renault Megane RS 275 Finale(prenumbered 5/20 imported to South Africa from Dieppe in France) out of the box and absolutely babied this vehicle from day one. The vehicle is an absolute masterpiece, but I had a problem with faulty seat brackets(rocking) from the first few month's of ownership). This was mentioned to the Renault agent at each service and the seat brackets were tightened. Eventually both seat brackets were replaced but after a few months, the new driver's seat bracket started rocking again and the dealer continued to tighten the seat brackets at each service. Eventually the vehicle warranty expired and I was advised that I needed to replace the driver's seat bracket for a second time at my cost of R40k. Given that I had treated the vehicle with the care and respect that it deserved as a collectors piece, and that I had brought the problem to Renualt's attention throughout all the years, I approached Renault SA customer care to properly investigate and assist with the replacement cost. I highlighted that the Megane RS 275 Finale was the pinnacle of the Renault brand, but my requests were initially ignored and then after repeated follow ups by me, flat out dismissed. I requested on numerous occasions to discuss my complaint with the Renault/RS brand manager, but the customer care official refused to provide the email address or telephone number and trying to reach the brand manager via call centre telephonically was impossible. If this is how they treat a loyal customer of a collector's piece in their premium brand, I shudder to think how they will treat customers who own the regular Renault brands.