1 reviews | Active since Member
I would ideally want to blacklist these ******* entities in the Locksmith Industry, which I will do via a formal complaint to the SA Locksmith Association.
On Monday 1 May I accidently closed my slam door with my keys inside of my house.
I found this company (Rebel Locksmith Leads Company via Google and asked the call center for assistance.)
I was assured a locksmith would be at my residence within 15 -20 minutes with a call out fee of R200. Great.
I waited almost an hour for JP Locksmiths to arrive and had to resend my love location a few times. No problem - it's a public holiday, I understand.
He assessed the situation, told me that it is a lock which can't be opened/ picked (?) without drilling and proceeded with his drilling etc.
I asked him what the costs of this mission would be - no comment from him.
He then just told me that that specific, unique ("10 Pin & Anti Picking Heavy Duty Deadbolt lock") lock is not in stock, needs 3 - 5 days to order and will cost me an additional R2k plus to replace through "them'. I've investigated and compared the pics of the lock and what the "specification of their unique lock" actually is: it is a total hoax - with evidence!
Furthermore, when I questioned the "invoice which I was forced to pay before "JP" departed from my residence, the amount of R3450 before he left. When I challenged why these costs were not discussed with me before the service was delivered, I was told that he 'thought" that it was discussed with me before he came through!
To add insult to injury, I was instructed to pay the money directly to "Express Locksmiths" to him while he was reading out the banking details. How the hell can this be legitimate??? Payin R3500 for opening a standard lock?!
To add to my fury: he told me that the admin lady at "the office" was only available the next day to process the payment invoice to claim back from Discovery Home Insurance: also BS.
I have all the evidence to support ending these ******* practices in SA.
If anyone out there had the same negative experience with "them" as I've seen on social media feedback, kindly respond. It is our shared responsibility to end *******ion on all levels in our beautiful country.