PRSS
1|4 reviews
F
Frans
1 reviews | Active since Member
12 May 2026, 16:09
PRSS
very weak service if no service most of the time, SYSTEM OF DEBIT ORDERS DONT operate correct. September 2023 we had a theft where a technician ****** brand new powerbank out of main room cupboard draw. The lady in charge in office is very arrogant and also give orders to technician to remove radio etc fromclient premises in a room cupboard so that there is no connection in future anymore to and from there offices WITHOUT CONCENT OF THE CLIENT and after deduction of premium May 2026 of the armed response agreement monthly .We as clients never but never gave them any grievience to do so. THIS IS REALY BAD FOR A COMPANY THAT TELLS US THEY ARE PRIVATE SECURITY ARMED RESPONSE and do not care about their clients!!!! If no deduction from a certain month been made by this company s offices why must the client be responsible for this scenario. The client had signed an agreement of a payment monthly. Why must the inside alarm also be switched off when they switched off alarm from their offices they are responsible as to go and see the client about a problem and give a letter in writing but nothing is happening - just switched off all alarms. There was no alarm button on doors etc faulty as last technician touched everything in the property it stays as it is. We dont tounch no where. We do live according to small income and we dont view often any statements therefor trust the company s offices is doing their work We do need clarification from this company CEO thanks
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Frans's updateReviewer Update
13 May 2026, 12:52NO RESPONSE FROM PRSS. THEY SEND OUT An official to come and rip the notice board PRSS from the palisade fencing and he arrogantly put on the alarm for 20min while we not at home 7pm in the morning but at hospital and all of the neighbours took notice of this nonsens and his car emergency lights - what the hell - this company never operate in our residential area and only when you call them to do so and now making all this noise and the official don t know how the customers remote control in his hands are working but know how to activate the alarm!!! what a scandal - why do they take our button remote control and can t operate it from the gate entrance??? very very poor service. THis is the response you get from their offices!! Deduction been made beginning of MAY 2026 and now come and disturb people that not use to this nonsens. Giving the remote to our son. Not phoning us NO its just too much to phone the client!!!!
the previous night 17.40pm after taking unnotified (client)dissasembled the armed response radio connected to their offices with the client from the private premises in the home in a cupboard the technician assistant drink water and washed his hands in corner of the home and left the tap opened running into a 1m hosepipe down the drain and this morning when doing the reading for the water as usual we had an enormous shock of more than a 1000L water been wasted down the drain because as we investigated where the leak was we found it is in the corner of the house where last the assistant technician was drinkingwater and washing hands - their is no excuse for such behaviour!!!!
the previous night 17.40pm after taking unnotified (client)dissasembled the armed response radio connected to their offices with the client from the private premises in the home in a cupboard the technician assistant drink water and washed his hands in corner of the home and left the tap opened running into a 1m hosepipe down the drain and this morning when doing the reading for the water as usual we had an enormous shock of more than a 1000L water been wasted down the drain because as we investigated where the leak was we found it is in the corner of the house where last the assistant technician was drinkingwater and washing hands - their is no excuse for such behaviour!!!!
F
Frans's update13 May 2026, 12:52
Reviewer Update
NO RESPONSE FROM PRSS. THEY SEND OUT An official to come and rip the notice board PRSS from the palisade fencing and he arrogantly put on the alarm for 20min while we not at home 7pm in the morning but at hospital and all of the neighbours took notice of this nonsens and his car emergency lights - what the hell - this company never operate in our residential area and only when you call them to do so and now making all this noise and the official don t know how the customers remote control in his hands are working but know how to activate the alarm!!! what a scandal - why do they take our button remote control and can t operate it from the gate entrance??? very very poor service. THis is the response you get from their offices!! Deduction been made beginning of MAY 2026 and now come and disturb people that not use to this nonsens. Giving the remote to our son. Not phoning us NO its just too much to phone the client!!!!
the previous night 17.40pm after taking unnotified (client)dissasembled the armed response radio connected to their offices with the client from the private premises in the home in a cupboard the technician assistant drink water and washed his hands in corner of the home and left the tap opened running into a 1m hosepipe down the drain and this morning when doing the reading for the water as usual we had an enormous shock of more than a 1000L water been wasted down the drain because as we investigated where the leak was we found it is in the corner of the house where last the assistant technician was drinkingwater and washing hands - their is no excuse for such behaviour!!!!
the previous night 17.40pm after taking unnotified (client)dissasembled the armed response radio connected to their offices with the client from the private premises in the home in a cupboard the technician assistant drink water and washed his hands in corner of the home and left the tap opened running into a 1m hosepipe down the drain and this morning when doing the reading for the water as usual we had an enormous shock of more than a 1000L water been wasted down the drain because as we investigated where the leak was we found it is in the corner of the house where last the assistant technician was drinkingwater and washing hands - their is no excuse for such behaviour!!!!