NO PROFESSIONALISM WHATSOEVER!!! /

I have been going back and forth with client services / pharmacy benefits for 60 days now. A claim was sent by Clicks Valleyview on the 10th of March and later reversed , this was confirmed by client services and pharmacy benefits. However my statement still doesn't reflect the correct amount 60 days later!!! Please sort this out . Calls get transferred then dropped, very rude and unprofessional service