Active since Feb 2016
7
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0
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Reviews
7 reviews3 months ago
Very Happy with Lead Home
Penelope Hunter from lead home pulled a rabbit out the hat with the sale of our property. We struggled to get a buyer for the longest time with other agencies, and when we signed with Penelope, we got two solid offers in a matter of weeks. I commend her resilience, respect for her craft, and diligence. If you want someone who will get your house sold, reach out to her. 5/5 rating to her for working around the clock to ensure a sale.
0 replies
18 months ago
No response or Assistance from Makro
I am extremely disappointed with the washing machine I purchased from Makro online on the 28th of November. First, the delivery was delayed, arriving only on the 7th of December, which was frustrating in itself. To make matters worse, when the delivery was made, I noticed visible damage on the top of the machine—damage that I only discovered when the plumber installed it on the 8th. After installation, I ran a test with a drum clean cycle, and the machine shook horribly, actually moving all the way across the room. It was clear that this machine was defective. I immediately logged an exchange request on the 9th and received confirmation that the machine would be picked up on the 11th. However, today is the 17th, and I still haven't received any update regarding the exchange. I have given Makro ample time to fix this issue, but with no progress and no communication, I’ve had no choice but to purchase a new washing machine from another provider. I am now left with a defective machine and have been without a working one for weeks. I demand a full refund, as I have waited long enough and simply want my money back for this unacceptable experience. The call center has been no help, with long wait times and vague promises of escalation, but no real resolution. This whole process has been time-consuming, frustrating, and completely disappointing.
3 replies
34 months ago
Ayanda was very help...
Ayanda was very helpful friendly and efficient.
1 reply
46 months ago
Highly reccomend
Bought products online, and recieved all my items quickly in beautiful packaging! I also entered one of their competitions, and won a prize worth R5300!!! I am beyond happy with the service, the genuine quality products (that are difficult to find because they're usually only sold directly to Salons). Also, their specials are the best, I compared alot and found them to be the cheaper. Also so happy to have entered a competition that is real! lol Thank you to Ilze for the call to check if I'm happy with my products and also inform me of winning the prize!!
0 replies
101 months ago
Bad Service
Wouldn't recommend them to anyone. Ive paid for my items in full, and have been to the store, and called on numerous occasions wanting delivery, only to be told that they don't have ANY stock and will let me know when I can have my items? They apparently don't know for sure when they'll receive stock or deliver? Had I been told that they don't operate like a "normal" furniture shop that owns stock, I wouldn't have bothered buying from them. Its a huge risk! With all these scams going on these days I'm not feeling easy about this! I've heard of experiences like these that end up with the shops closing down and people disappearing with your money. On top of everything, I found the pedestals I ordered less R1300 on another local shops website, also found a few more items I didn't order at up to less R2000 on other retailers websites. So they don't offer good prices or exclusive pieces like they say. After all my complaining, and following up with very little assistance, I have been promised my goods tomorrow. I hope I receive my goods, if I do, I will NEVER set foot in that shop again.
0 replies
102 months ago
Excellent & Honest Service from Sales Professional
I enquired about a car online, got a call from Garry Cohius within an hour and got superb assistance. He ensured a seamless process and constantly kept me updated on progress around the deal. Later on down the line, unforeseen circumstances came about, as with some second hand car purchases, and Garry assisted in resolving all my grievances with the highest level of professionalism, honesty and fairness. Very refreshing as the car sales industry is known to offer the complete opposite. Really hope his organisation gives him the recognition he deserves. He truly is an asset to his business from my experience.
0 replies
125 months ago
Appalling service
I recently bought my Kia from this dealership. A week into using it I started experiencing problems with it. Gave the dealership a call and they happily advised that I bring it in to get checked<br> So I did. When I arrived at the dealership I was advised by Stanley that he needs to test drive it which I was fine with, very long test drive it was. It included him running errands for another customer while I sat and waited in my car at a shopping centre parking lot. The test drive also included him answering numerous phone calls while driving and as a result dragging my car in the third gear for quite a distance. I am appalled with this service and wouldn't recommend this dealership to anyone I know. I would also recommend that basic mannerisms be used when dealing with a customers property as I didn't appreciate him constantly wiping the sweat off his face and fiddling with his nose then proceeding to wipe the very same hands off on my steering wheel and geer.
0 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
2 (28.571428571428573%)