Active since Jan 2016
All I can say is.... lovely people like the sales manager Rene Victor who works hard day in and day out for Eagle giving exceptional service to clients has a tough job because of a dishonest workshop department who stripped parts of my ford fusion whilst in for repairs standing for almost two years (a staff member literally had to inform me that it might be safer tonjust collect the car because theybworried that the mechanics will strip parts for other cars) .... my honest opinion is that this dealership needs a new dealer principal. Hard working men like John Landy who build this business from the ground up is being detroyed by the kids with no integrity running the dealership now... so thank you Rene, Melinda... Natasha for all your efforts to help me with a situation that was not even your department. But to Hendrick and also Cassie who has just resigned at Eagle Corner.... If the workshop are so dirty and dishonest.... I battle to see how your new car sales will rise on a 10 projection into the future...
Stay away from World of Golf They are putting through wrongful debit orders even after confirming in writing cancellation of my membership. These guys are thieves beware.
Monday 4Jan2016 I bought a Ford Mondeo cash through a sales consultant Precious who was very helpful yet misleading before the sale. Lawrence the manager offered me a warranty of R 1000 wich I didn't have so I told him I will get the warranty from Ford because it is much cheaper. When I took the vehicle the next morning first thing to Ford they found that the engine is mixing water and oil to many other major problems. I then immediately called Precious the sales lady who has not been helpful at all. At that point I have owned the car for under 20 hours where I then wanted to use my right as a consumer to get a refund for not being told the engine is in such a condition. Lawrence blatantly advised that the CPA won't do me any good the directors only arrive in 7 days wich is my cooling off period turns out that he is the owner of the dealership in partnership with lisabank. I warn everyone that the condition of the vehicles I saw on that yard are mostly major problematic repaired vehicles that may have been in accidents. I payed R70000 cash for a car that was broken without me being told I am disgusted that I was hung up on by Precious when requesting the documents I had signed.
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