KM
Khomotso M
Active since Jan 2016
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Ongoing Delay and Lack of Feedback – National Consumer Commission (NCC)
I lodged a complaint with the (Ref: CC2026/01/0255) regarding a dispute with a dealership that has consistently failed to respond to any attempts at engagement. While I appreciate that my case was acknowledged and eventually placed on the tracing list due to the supplier’s non-responsiveness, I am becoming increasingly concerned about the lack of progress and communication. On 19 March 2026, I was informed that a complaint form would be hand-delivered to the supplier to facilitate engagement. However, more than a month later, there has been no confirmation that this step has been carried out. The only update on the portal (dated 12 April 2026) reflects the same status without any indication of further action. The supplier has a documented pattern of ignoring communication, including during the process, which makes timely intervention even more critical. At this stage, I am simply seeking clarity and progress on the matter. I would appreciate more consistent communication and updates from the NCC regarding the steps being taken to resolve the complaint. I remain hopeful that the matter will be handled with the urgency and seriousness it requires.
0 replies
7 months ago
Misleading Dealer Listings and Lack of Accountability from Cars.co.za
I bought a vehicle advertised through Cars.co.za, trusting their platform to feature reliable dealers. Soon after the purchase, the car developed serious engine issues, and the dealer stopped responding completely. When I reported this to Cars.co.za, I was referred to their terms and conditions instead of receiving real assistance. This left me feeling unprotected and disappointed. Cars.co.za should do more to vet dealerships and support buyers who encounter dishonest sellers listed on their site.
0 replies
9 months ago
Reviews disappearing. Why?
I wrote a review on Cars.co.za yesterday 15 September 2025. I then received an email notification notifying that my review was live. Today 16 September I log in to check. I find that my review is no longer there. No explanation nothing whatsoever. What happened to my review??
1 reply
9 months ago
Dishonest dealership! Stay AWAY!!
First time buying a 2nd hand car out of all vehicles I've previously owned. This dealership made it my worst nightmare and had me despise cars.co.za . Bought a 2019 Ford Kuga EcoBoost 1.5 Trend. Vehicle said to be in excellent condition on the adverti*****t and service record up to date. Test drove the vehicle for less than 15 minutes around town where all gears could not obviously been engaged. Stop N go situation. Assured all was in order, only to find they were lying. On my way back going home, noticed there wasn't power on the vehicle, it was vibrating and misfiring. Following day the engine light came came on. Checked, found there wasn't coolant in the car. Topped up, only for it not to last a day. Took it to Eastvaal Ford for service. Upon checking they found that the engine had an internal damage. Excessive amounts of coolant entering the combustion chamber on cylinder 3 hence they refused to do any work on it because of that type of engine for that car being discontinued and Ford not fitting in 2nd hand parts. Vehicle was previously in an accident, noticed that after doing paperwork. You first pay then do paperwork. Contacted them but they seem not to be taking me seriously. The vehicles paperwork is also not in order, found that out from the traffic department. Was given a Natis which reflected another company as being owners of the vehicle, whereas that same company does not even reflect at the traffic dep. Licence disc on the car expired. Car now just parked, Engine on limp mode and car not in EXCELLENT condition like they claimed. Purchased the car 2 weeks ago for 148k. Now I will have to spend even more money to get this resolved and I will not rest!
0 replies
127 months ago
BAD SERVICE FROM 24HOUR MOBILITY INSURANCE!
Hi,<br> My name is Khomotso.<br> <br> This 24Hour mobility company is here to rip us off. Been with them for almost 2 years, On 26 Oct 2015 while busy relocating to another town from Lydenburg MP. Had to make a quick stop at Shoprite Lydenburg to purchase light bulbs. Accidentally forgot my cell phone at the shelve. One of the employees found it and took it to managements offices. On arrival where I currently reside, noticed I didn't have my phone. it was late at night at that time. Called the store and was told an employee did bring in the phone. To cut the long story short.. Drove to Lydenburg, the guy who took my phone to management went back to take it and it was given back to him. Went to his house, To my surprise he became very arrogant and abusive and started swearing at me saying that he had the phone but now lost it as we couldn't find it where he claimed to have hidden it. <br> Reported his actions at his workplace, branch manager and Shoprite customer care line. Opened a case at the police station and he was arrested. Seeing that I would not get my phone. I put in a claim at 24Hour Mobility and explained everything that happened. But my claim was simply declined, No questions asked
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
4 (80%)