DS
Dieter S
Active since Sep 2015
2
Reviews
0
Industries
Reviews
2 reviews112 months ago
Bad service. Don't use
<p>Purchased 2 X GPSLOGBOOK Classic devices 31 January 2017.</p> <p>One of the units were faulty out of box.</p> <p>13-02-2017</p> <p>After multiple tests and calls to ********** gpslogbook.co.za agreed to swap out unit.<br />It was agreed that a new unt would be dispatched and the faulty unit collected.</p> <p> </p> <p>14-02-2017. Email received from gpslogbook states:</p> <p>"Your replacement device has been issued and your old device will be collected from you and the new one delivered to you shortly."</p> <p> </p> <p>8-3-2017. Multiple emails / phonecalls later. Nothing. Not worth the time.</p> <p> </p> <p>(GPSLOGBBOK representative dealt with: Jacqueline Friedman)</p>
0 replies
131 months ago
Dont stay at Cell C
Reluctantly upgraded one of 3 Cell C contracts i have on 19 August 2015.(Contract period was already over)<br> Received new handset 20 August 2015 via courier. (Great service!) (Microsoft Lumia 640 LTE Dual)<br> Stated phone to see that LCD panel had thin line that was flickering, from top to bottom.<br> <br> I regarded this as an out of box failure and expected a new phone.<br> After navigating the Cell C call center experience a few times i was told that it there is a check that needs to be done on the phone to see if client damaged phone. I was not happy with this, but ultimate had to settle on this.<br> Emails to [Email Removed] does not get replied to.<br> A courier came to pick up phone a few days later.<br> Have had no response except the Cell C Customer Care Case Number : 5082100478 auto response.<br> Original thoughts to get away from Cell C proved to be correct.<br> NO customer service.<br> <br> <br> Sent in cancellation of contract mail to [Email Removed] this morning.<br> Lets see how how long this takes to be resolved. I expect to be made to jump through hoops...<br> <br>
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (50%)
1 Star
1 (50%)