LV
Lizelle S
Active since Sep 2015
3
Reviews
0
Industries
Reviews
3 reviews18 months ago
BrightRock claims
I have an income protection insurance policy with BrightRock and I am trying to claim for the first time in over 8 years, I couldn't work for 5 months because of cataracts & had both my eyes operated, but it seems like they are looking for every excuse in the book not to pay me out! They refuse to accept my 3 months bank statements they requested as proof of income, now they want an ITA34 form thst I can not seem to get as the bookkeeper is already on holiday, but I don't understand what my VAT / TAX has to do with them? They don't beg me for my payments every month, why should I beg them for money they are supposed to pay me for a legit claim, as they receives ALL the proof they needed for my claim!!
1 reply
76 months ago
DO NOT TO GET INVOLVED WITH RAIN INTERNET SERVICE PROVIDERS AT ALL!!!!!
I would actually want to give them no rating at all, because they don't even deserve 1 star!! I ordered a Rain Internet sim card around beginning February 2020 & it worked for probably a few days, then I started having problems!! From 27 February 2020 @18:00, I have not had internet, they took their money on 29 February 2020 & not on 1 March 2020, as it was agreed to, but I have not had internet & have not had any after sales service out of them at all, I have been spending in 1 complaint after the other, with absolutely no luck at all, they are just ignoring me, as if I don't even exist!! I WOULD HIGHLY RECOMMEND PEOPLE NOT TO GET INVOLVED WITH RAIN INTERNET SERVICE PROVIDERS AT ALL!!!!!
0 replies
131 months ago
Cell C - No service & CEO could not be bothered!
Note:<br> Cell = Cell phone Contract<br> L/Top = Laptop Contract<br> <br> o May '14, I upgraded Cell @ R299 x 24 months, which includes 2GB data.<br> Early in 2015, I noticed the debit order suddenly changed to R309.<br> Cell c advertises their prices won't change for duration of contract!<br> o Jun '15, I took out the L/Top @ R519 x 24 months, which includes 1GB day & 2GB night data.<br> o Total for 2 contracts = R828 (should be R818)<br> <br> June accout (due 31 Aug):<br> Cell: - 2 GB data - made 988 internet calls = R299<br> 1 Aug, Paid R309 - 11 Aug, service is suspended! ???<br> L/Top: - 3GB data - made ONLY 47 internet calls = R1,714-92<br> 17 Jul, Lodged a complaint<br> 1 Aug, Paid R519 - service still working!<br> <br> I've sent numerous e-mails, have been fighting since 17 Jul & it is sill not sorted out!!<br> <br> I've even mailed the CEO 3 times, but he could obviously not be bothered, as I have not heard 1 word from him to date!!!
2 replies
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2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)