Guoqin W

My Leisure Group cancel booking when in front gate

My Leisure Group coldly cancelled my booking unilaterally when I were at doorstep, flew from another city to Cape Town with old people and young daughter. Even the booking was confirmed by My Leisure Group a day before my arrival.<br> <br> List the shameful breach with all evidences<br> *Morning 9th Aug: booked Nautica 501 via [URL Removed] App (confirmation letter Guaranteed the stay) <br> *Noontime 9th Aug: later soon, a lady from My leisure Group called me for confirmation, and asked my expecting check-in time. (phone log)<br> * 2:07PM 10th August: my family group flew from JHB to CPT. I called My leisure Group for check-in. (phone log), a lady texted me with check-in guy Lucas' cellphone number (SMS).<br> *2:29PM: contacted him by phone call and text, he replied \ ok perfect