SW
Sonet W
Active since May 2015
3
Reviews
0
Industries
Reviews
3 reviews4 weeks ago
Not just a Service Provider: A Trusted Partner
After five years of entrusting MDS Collivery with all courier and logistical requirements across a Family Group of Companies spanning legal, property, hospitality, tourism, and the wine industry, both locally and internationally, I can say without hesitation that they are in a class of their own. What sets MDS Collivery apart is not simply that they deliver. It is HOW they deliver. Their technological capabilities are genuinely impressive. From the moment a collection is booked, I am kept informed at every stage with real-time updates, proactive communication, and a platform that works exactly as promised. In an industry where technology is often an afterthought, MDS Collivery has clearly invested in getting it right, and it shows in every interaction. But what truly distinguishes this company is their extraordinary willingness to go the extra mile. And I mean this literally. Whether it is an urgent, last-minute request, a logistical challenge that seems insurmountable, a special collection or delivery arrangement, or even something as specific as sourcing and delivering a particular item to me while I am out of town, they have never once said or that it is impossible. They have even assisted with packaging when needed and special deliveries. No matter how unusual or time-sensitive the request, MDS Collivery finds a way. For a Group of Companies like ours, that operates across multiple sectors and demands a courier partner who is flexible, dependable, and creative in their problem-solving, MDS Collivery is the perfect fit! Their professionalism is consistent, their team is approachable and solution-oriented, and their fees remain competitive and fair relative to the exceptional level of service provided. Five years in, my confidence in MDS Collivery has only grown. They are not just a service provider, but a trusted partner. I recommend them unreservedly to any business or individual who values reliability, innovation, and a team that genuinely cares about getting it right: every single time. Sonet
1 reply
47 months ago
Truly the BEST courier company!
MDS Collivery is truly the BEST service provider in this industry. Not only do they collect and deliver, on time (every time), but they go above and beyond to support their customers where they can. With a small crisis in Nelspruit, the MDS team immediately actioned support from Johannesburg, and had our necessities delivered to Nelspruit by lunch time. THANK YOU to the entire MDS Team for always going the extra mile!
1 reply
135 months ago
No resoonse!
It is with utter disappointment that I made a reservation with what is considered to be one of the largest car rental companies in South Africa. It is not reassuring to know that you cannot get hold of anyone when necessary. Even though there is an emergency number, they cannot assist with an administrative emergency. The call centre operates within office hours and the emergency operator requested me to again call the 0115735000 number for the airport branch and wait for an agent to take the call. No branch contact details are listed anywhere either. When holding, no agent responds to the call at the branch, which is very frustrating, knowing that they are on duty and open. I would hate to know how international visitors experience this level of service, especially at the airport branch - the first impression of our country. I suppose they then also simply contact another company, who is prepared to assist?
1 reply
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
0 (0%)