MDS Collivery

Based on recent customer reviews, MDS Collivery presents a sharply divided customer experience. Loyal clients consistently praise specific staff members and branches, highlighting responsiveness, professionalism, and a willingness to go the extra mile, particularly within the Durban team. However, a recurring theme among dissatisfied customers centres on delayed deliveries, deliveries to incorrect or non-existent addresses, and poor communication from the call centre. Customers frequently mention inconsistent information between consultants, unanswered calls and messages, and occasional rudeness from drivers, which collectively undermine confidence in the courier service experience.

MDS Collivery has a TrustIndex of 4.3 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 13 hours 5 min. Hellopeter has tracked MDS Collivery across 415 total reviews. How is the TrustIndex calculated? →