JF
JOHAN F
Active since Mar 2009
65
Reviews
0
Industries
Reviews
65 reviews2 months ago
Prompt service and feedback - great
Prompt service and feedback, no hassles. Thanks, Luke. Other companies can learn from you guys, very happy. Thanks Keep it up
1 reply
2 months ago
Paying normal prices at the tills, but items advertised outside the shop as a special
On 22 March, I went shopping at the Menlyn branch because I saw they had a R 30 weekend. I bought Hot Cross buns, not the ones that are excluded, the normal ones. I also bought other "specials" advertised outside the shop for the R30 weekend specials. I paid, but when I got home, I saw that the items weren't as advertised, and I paid the normal price. The manager is all over the floor, but the clients are paying the correct amounts. I will never go to this branch again, so people, please check your prices at the tills.
1 reply
2 months ago
Yearly premium increase of 24% on insurance premium
Yearly premium increase of 24%. My insurance premium on my vehicle went up by 24% this year, and Momentum said on 26 March that they cannot do anything about the premium. How is it possible that a premium, the yearly increase, can be this much, after years of being insured with them? I am really not impressed with you, Momentum.
4 replies
3 months ago
*****ulent company or site
Be careful. This is a *****ulent site. Amounts are going through your account that you did not approve
0 replies
8 months ago
No refund as promised
Ticket #455748 and Ticket #557458 This company does not want to give me a refund after 3 days, i bought this. Be careful. Now i get videos on how to work with this, I WANT MY REFUND, and i will go somewhere else. They are full of excuses
0 replies
11 months ago
Item incorrectly labeled on the online site, also in description
Order OD434924654629432100 refers. I searched for 5-litre wine, selected the item, indicated as 5 litres. Delivery came, a 3-litre wine was delivered. The item is displayed as 5 litres, in the description and when you search. I sent this complaint to Makro, ref #14F8N. No response. Clearly, Makro, or the staff, is not worried about this complaint. I am not impressed. Is this the way to trick customers into paying for items that are actually not the correct items, for the money? Makro, your credibility is going down the drain! This is false advertising
3 replies
11 months ago
Account closed, still monthly service fee charged and sms received to PAY
The credit card was closed, and the outstanding amount was paid, confirmed with the consultant at your customer service centre. This was in May. Now i am harassed to pay the Monthly Service Fee after the account has been closed. On 5 June, i sent this to [email protected], received a call no AR2701363, and today i again get an sms as a reminder to pay?? I did indicate that if this is not resolved, i will complain on HelloPeter, it seems it does not matter to Sanlam. Explain this, please. How?
5 replies
14 months ago
Pick N pay site not working, nor does the links in the emails for weeks
The site has not been working for the last few weeks. I have tried to click on the email link, but it goes directly to your it, not successful. This is the message: Oops, we need to mop this up! Please wait a few moments and try again.
1 reply
14 months ago
Domestic and commercial Appliance Repairs ignoring calls and messages after they received their money
These people are ****mers. Be careful, you will lose money. They do not answer phone calls after the work has been done and there is a problem. I have sent several WhatsApp messages, and tried to phone, but nothing. I had my dishwasher repaired, only used it 3 times and now there is a problem and i cannot use this at all. I was very nice in the beginning, but they ignoree you They do not honor their warranty,
0 replies
31 months ago
Cannot activate my credit card
I received my credit card that i need to activate i phoned 5 times, and got cut off during the process by your system. Eventually I spoke to an agent, but got cut off before i could activate this. Is this the service i can expect by using this credit card. I am not impressed; this is my first contact as well.
11 replies
Review Distribution
5 Star
4 (6.153846153846154%)
4 Star
1 (1.5384615384615385%)
3 Star
4 (6.153846153846154%)
2 Star
13 (20%)
1 Star
43 (66.15384615384616%)