CM
Clive M
Active since Feb 2015
2
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2 reviews136 months ago
All sorted
Thank you to the management and Candice for sorting out the above issue. Full refund and monies received after about 10 days. <br> <br> An unhappy customer means a loss of profit to that organization and it costs 5 times to create a new customer than it does to retain an existing one!!
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138 months ago
Booking accommodation in Cape Town - Beware
i made a booking in January 2015 through My Leisure Group for accommodation at the Icon during the argus ride tour (March 215). This was then cancelled (in writing) a few days later. The cancelation policy is 50% of the deposit plus an additional 5% for admin fees. Not only is this excessive (in my case nearly R3000), but I am now struggling to get any of my deposit back!! <br> Shame on you My Leisure Group, and very poor service from Candice.....all people using this Agencey....beware, and read the fine print!!!
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