TT
Tumi T
Active since Jan 2015
8
Reviews
0
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Reviews
8 reviews125 months ago
Lovely staff
I returned a faulty pnp iron on Sunday and with the help of Mario and natasha my issue was resolved.Thanks for the being friendly and accommodating and making it awesome customer experience.
1 reply
134 months ago
calling has been a waste of time and airtime
I've tried calling customer service several times and all I get is this sickening automated voice prompts. This is appalling customer service.<br> <br> I want my debit order to be on the 2nd of each month starting in July. <br> <br> Secondly, I want the other account linked to my self service profile, which is not mine, to be removed. It belongs to someone named mr leopang and stop sending me text messages about that account, it's confusing and unprofessional.<br> <br> Customer Number : 63516582
1 reply
134 months ago
nasty teller at pnp
I'm saddened by the treatment I received from employee working the front kiosk. While making a routine purchase at the till she grew impatient, evening raising her voice at me then walked leaving me without an explanation or the item I requested. I asked to know what was going on and why she behaved so rudely towards me. I was ignored while she mumbled something to a colleague who was helping with my purchase. Furthermore I'm puzzled how the manager chose to deal with this. It was as though my concerns weren't be heard. I chose to walk away and continue my grocery shopping. I'd like this issue to be addressed.
1 reply
135 months ago
lied and yelled at by strand taxi driver
This obnoxious cab driver who picked me up today at 5:30am misrepresents the meter readings. Its wrong and should not be allowed. I tell the diver he is not giving me all my change and he yells at me and lies that that how much my fare came to when I stopped. I want something done about this. Strand taxi drivers should not be allowed to lie to customers, yell and be rude. I'm dissapointed.
0 replies
137 months ago
stuck with item I didn't order
Days later, I'm still waiting for the incorrect item I was sent to be fetched by your delivery people. No one has contacted me regarding this or been to my address. There's been no explanation for the delay either. The item is meant to be returned and replacement ordered. But it seems nothing has happened since I reported this issue
1 reply
137 months ago
second hand goods
I received my package yesterday(order number: 1005584001)and to my horror I discovered I was sent a refurbished tablet. It's quite obvious it's been used, it's dirty and scratched. There's even a repair certificate in the box it came in.<br> <br> I did not pay for a second hand tablet. If a new tablet cannot be sent to me then I'd like my money back and you have the tablet back.<br> <br> Tumi Tselane
1 reply
137 months ago
lncompetence and apathy further delays my claim
My provident claim was submitted the on 3 February 2015. The claim form, including the completed employers portion, was resubmitted. An email confirming this was was sent by HR consultant, Shaakira Samaai from Amazon. <br> <br> Mbulelo Nobakada confirmed receipt of the completed claim on the 11th February 2015. I then called customer service who confirmed this and told me my claim status was processed and I could expect payment in 7 to 10 working days. I called yesterday (25/02/15) and was told by one of your consultants, my form is incomplete and momemtum is awaiting the completed claim forms to proceed with my order. This is ridiculous! I explained that has already been dealt with. This consultant's response is I'll email my manger and your claim will be processed in 7-10 working days.<br> <br> I find that totally unacceptable. The fault lies with you and I should not be inconvenienced or prejudiced as a result. I am not prepared to accept a further delay of 7-10 days. You should have better systems in place that tracks new documentation received. I need my claim expedited as I expect my claim processed and payed out by no later than Friday (27 Feb).<br> <br> Boitumelo Tselane.
1 reply
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (75%)
1 Star
0 (0%)