MV
Michelle van den Hoek
Active since Oct 2014
4
Reviews
0
Industries
Reviews
4 reviews76 months ago
Die Dam Resort - No customer service
We wanted to go for a weekend away to Die Dam Resort. We have emailed them, contacted them on their landline and cellphone provided. It is now 3 weeks, no feedback from the email, no one is answering the landline and the cellphone is always off. We are very dissapointed. We wanted to go and experience the beautiful place, but I dont think that place will ever see me. Sorry to say.
0 replies
82 months ago
Have no words for the incompetence of this company and the blatant lies. Disgusted!
Have no words for the incompetence of this company and the blatant lies. Parcel had to be delivered 3 days ago. Wish I could give them 0 stars. SHIPMENT RECEIVED BY DEPOT CPT 2019-09-01 23:00 PARCEL HAS LEFT DAWN WING CPT 2019-09-02 06:49 PARCEL ARRIVED AT DAWN WING CPT 2019-09-02 20:13 PARCEL HAS LEFT DAWN WING CPT 2019-09-03 07:43 PARCEL ARRIVED AT DAWN WING CPT 2019-09-03 20:18 PARCEL HAS LEFT DAWN WING CPT 2019-09-04 07:35 This is ridiculous. Will never make use of them again. Still haven't received my parcel. They keep on making empty promises. I am truly disgusted!
0 replies
83 months ago
Worst Customer Service
Worst customer service I have ever come across. I have had many difficulties, but they are the cherry on the cake. Paid my order, but they dont want to release my order. Now I have to wait weeks for my order seeing we are not from Cape Town and wanted to collect. They dont even want to help out or go the extra mile. I have also tried to get hold of the Montague Branch were I had to collect the order, and no answer since 9 o'clock until 12 o'clock. I finally contacted the hotline number and the lady tried to speak to management about releasing my order and they just did not care and said no. I will never order from Decofurn again.
0 replies
83 months ago
Barely Lip-Ice in holder.
I bought Lip-Ice from a local shop and I have opened it and when I turned it all the way out there was barely any Lip-Ice in the holder. This is a total rip off as you pay for something you do not really get. I have taken a picture to send on. I am truly dissapointed as this is not the first time. I also could not find any customer complaints email address and their website is still under construction.
0 replies
Review Distribution
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4 Star
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2 Star
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1 Star
4 (100%)