Active since Oct 2014
We wanted to go for a weekend away to Die Dam Resort. We have emailed them, contacted them on their landline and cellphone provided. It is now 3 weeks, no feedback from the email, no one is answering the landline and the cellphone is always off. We are very dissapointed. We wanted to go and experience the beautiful place, but I dont think that place will ever see me. Sorry to say.
Have no words for the incompetence of this company and the blatant lies. Parcel had to be delivered 3 days ago. Wish I could give them 0 stars. SHIPMENT RECEIVED BY DEPOT CPT 2019-09-01 23:00 PARCEL HAS LEFT DAWN WING CPT 2019-09-02 06:49 PARCEL ARRIVED AT DAWN WING CPT 2019-09-02 20:13 PARCEL HAS LEFT DAWN WING CPT 2019-09-03 07:43 PARCEL ARRIVED AT DAWN WING CPT 2019-09-03 20:18 PARCEL HAS LEFT DAWN WING CPT 2019-09-04 07:35 This is ridiculous. Will never make use of them again. Still haven't received my parcel. They keep on making empty promises. I am truly disgusted!
Worst customer service I have ever come across. I have had many difficulties, but they are the cherry on the cake. Paid my order, but they dont want to release my order. Now I have to wait weeks for my order seeing we are not from Cape Town and wanted to collect. They dont even want to help out or go the extra mile. I have also tried to get hold of the Montague Branch were I had to collect the order, and no answer since 9 o'clock until 12 o'clock. I finally contacted the hotline number and the lady tried to speak to management about releasing my order and they just did not care and said no. I will never order from Decofurn again.
I bought Lip-Ice from a local shop and I have opened it and when I turned it all the way out there was barely any Lip-Ice in the holder. This is a total rip off as you pay for something you do not really get. I have taken a picture to send on. I am truly dissapointed as this is not the first time. I also could not find any customer complaints email address and their website is still under construction.
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