Jaryd B's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

JB

Jaryd B

Active since Sep 2014

6

Reviews

0

Industries

Reviews

6 reviews

2 months ago

Bad account management and poor service

I get a message saying my account is not paid. Supersonic changes my bill every month... That should be the biggest concern already... So I over pay to make sure I don't go into arrears. Now they saying I am in arrears... Can't call the provider where the only option is to WhatsApp were I'm getting the slowest responses. They say they're checking my account where I stupidly have over paid. If you are going to cancel or suspend my account, just know that the made up amount is not going to be paid and I will consider this as you giving me an opportunity to move to another provider.

0 replies

5 months ago

Great and Friendly Service from Kagiso Sihlangu (Gee)

I unfortunately needed to claim today for my TV. What was a supposed to be painful and unpleasant was completely turned around when Kagiso Sihlangu answered so pleasantly and an attitude to want to assist. I know I'm still dealing with the claim, but thank you for making such a great impression on what real great service looks and feels like!!!

1 reply

5 months ago

Pathetic Service from Macro

Don't order online even if the price seems like it's worth the risk. I made the mistake of not listening to a few friends and colleagues telling me not buy from Macro online. I ordered something simple that would not require a lot of labour or require a tedious form of transport (Ethernet cables) This was supposed to arrive a week ago. I got an update that the courier had collected my item and could expect the items the same day as per the expected delivery date when purchased. This did not come and when going back to check my order tracking does not show that the couriers have collected a week later. Disgraceful service! Don't blame the courier as the courier is a reflection of your choice and if you want to blame them, you haven't sent any communication or a form of update or apology on the delay. Disgusting service!

7 replies

FNB (First National Bank)

27 months ago

App Error and Bad Service

I was loading units for electricity for an amount of R1600. I received an error saying that the transaction was unsuccessful. Naturally because I need units I then processed the transaction again. I did get a message to confirm that I had tried the transaction within 30 minutes and was asked if I wanted to proceed... I selected yes, because the first transaction said unsuccessful. After processing the transaction for the second time and the transaction being successful, I noticed that I was then R3200 less rather than R1600. To top it all to show that there was an error on FNB's side, I never received the 16 digit pin for units when the transaction was unsuccessful. I called in and to avoid saying unnecessary things, was not happy with the service and lack of attempt to help. I don't want feedback that I shouldn't have run the transaction twice and I don't want the units for the first attempt that was unsuccessful. I want R1600 back for the fact that the app said that the transaction was unsuccessful. I was told to log a complaint online and that I would be contacted within 48 hours which is yet to happen. I have gone into the negative now and will now incur additional charges because of an error FNB needs to own up to. Please can this be corrected with my money being returned soonest. Thanks

1 reply

85 months ago

No service

I paid off my vehicle literally about a year ago. I get told that I have to go online and request the change of ownership documents. When I go online and try this I get an error every time that I then try call and get no help and then have to email to get a response that you don't pick my details up... So for 4 years my details are picked up when I needed to pay and then all of a sudden not. My brother got asked where and when these documents could be sent when he finished paying where I get the complete opposite. This is **** service and I want the change of ownership documents!!!

3 replies

91 months ago

Poor service

What service should I expect if I decided to go with Supersonic as an internet provider if they can't even call after requesting calls multiple times. Not impressed.

3 replies

Review Distribution

5 Star

1 (16.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

5 (83.3%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy