TH
Talita H
Active since Sep 2014
33
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Reviews
33 reviews4 months ago
Processing of claims takes forever and co-payments are extremely high
To whom it may concern My husband went for an operation 09/03/2026. We had to pay a co-payment at the hospital of almost R6000.00. The hospital submitted the claim electronically on 16/03/2026. Bonitas only processed it yesterday. Because of this, the hospital account does not show on our monthly statement and we wont be able to claim from our GAP cover until end of May 2026. This is absolutely pathetic. In the interim we are out of pocket with that money as we had to borrow that money because NO-ONE has R6000.00 lying about as we pay a bucketload of money for the medical aid already and they don’t pay for anything. I am absolutely furious!!!!!!!!!!!!!1 reply
4 months ago
Tumi moleela
Tumi moleela. Excellent job. Knowledgeable and friendly and helpful and efficient1 reply
11 months ago
the lady was knowledgeable, friendly, understanding and helpful
the lady was knowledgeable, friendly, understanding and helpful. she helped me and even called me back when I was unable to speak just then1 reply
11 months ago
the lady was efficient
the lady was efficient. friendly and made the process painless.1 reply
14 months ago
I have put a geyser claim in on Tuesday
I have put a geyser claim in on Tuesday. we are getting the run around even though it's a valid claim. have been without a geyser since17/06/25 and now it's weekend and nothing will happen0 replies
16 months ago
I would like to write a review about MiWay Insurance
I would like to write a review about MiWay Insurance. Angelica Meth was most helpful and friendly today with my query1 reply
19 months ago
Friendly agent
Friendly agent. Tumi. efficient and she helped me to change my banking details in a jiffy1 reply
Review Distribution
5 Star
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4 Star
0 (0%)
3 Star
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2 Star
2 (6.1%)
1 Star
22 (66.7%)