Active since Aug 2014
A friend phoned me in a panic. He flew to CPT and upon arrival at the car rental place he realized his drivers had expired. So he went to renew it and was told, you have a warrant for an outstanding fine as well as 2 others. He was attending a lecture for a few days and was not able to handle matters himself and called on my help too assist. I finally for hold of a person on the number they had given him and they gave me this companies web page. And there was everything I needed. I paid everything and told him to hold on a few days for it to reflect on Natis. He called the number again and they picked up the payment and sorted it out immediately. 4 days layer he has his temp license and is able to fly and rent a car at his next destination. Thank you so much as well as assisting me with my login question.
In all my years, I have never received such service from a business. Beyond the call if duty does not even come close. I ordered my items online. Waheeda assisted with my large quantity and color choice. My items were ready within days and was shipped off. All this within a very short time period. Her service was prompt, on point and I was kept in the loop all the way. On pick-up of my order, when I found myself in a personal dillema, I called on Waheeda not knowing what to do. I was a woman alone. She asked for my location pin and she reached out and Sipho, their regional manager, was literally at my side within 10 minutes and aided me. A company that does that, astonished. Thank you from the bottom of my heart for assisting me. And I am so happy with my order! Waheeda. You are the frontline of this business. Your professionalism and kindness is a very rare find. It speaks volumes about you as a person. Thank you for assisting me and making sure I that I was okay. Sipho. You took over a situation and made me feel so comfortable, at ease and safe. My heart felt gratitude. Anyone who buys products from this company, I can assure you that not only do you get quality products and phenomenal service... But they truly care about their customers on a personal level. Thank you so much for everything!
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