MF
Martin F
Active since May 2014
15
Reviews
0
Industries
Reviews
15 reviews3 weeks ago
Two new tyres - No advice to do alignment!
On the 4th March 2026 my lady friend took her car to have both front wheels replaced with new ones. This was done and the car was left with them to do the tyres. Now, not even 3 months later, she had a mechanic check her car who found that both back wheel bearings needed replacing, showed her the wear on the inside of the front driver side wheel. The NEW wheel which was purchased and paid for in March. When speaking to the Rep Andrè about this the following was established 1. He gave clear indication that when they do two tyres they always advise their clients to do wheel alignment as well. This was not the case with this vehicle. 2. He was so adamant that this is common practice that he made the client out to be a **** when she said that she was indeed not advised of this. 3. He went on further to say that even if alignment was done she could have driven through a pothole and that could have also resulted in the misalignment and damage to a new tyre. My personal comment on this is, the after sales service from this company is very poor. Although he continuously said he was trying to help he basically said in no uncertain terms that he was going to do nothing about the issue in any case. It is sad that woman are so easily targeted in this area that it results in additional income for these companies so they do these things deliberately believing for speedy repeat business. This is totally unacceptable behaviour from any service provider.
1 reply
6 months ago
Big Joe's Pies becomes Little Joe's Pies?
I have always spoken highly of pies madr in this establishment. Slowly disappointments started setting in like certain pies that were launched abd understandably taken off the menu because of supply and demand. Imagine my disappointment when I went a bought a sausage roll that had almost no filling. This is not the standard that I have been accustomed to. Sad that they now follow suit to all the other franchises out there but whats even more sad is how quickly their doors will close because of this. The filling was as thick as my pinky and the rest dough. Last that I checked I can purchase dough at a quarter of the price for way more at Checkers or PnP. This is so not like you Big Joe's. Maybe a name change is required?
0 replies
11 months ago
Very poor client service!!!
I placed an order online and made payment for lte router and wifi. I have waited 3 weeks for delivery. I was contacted on Friday last week and informed that they are at my address only to find out it was the wrong address. This happened again on Monday. Supersonic contacted me yesterday and promised me delivery today. Guess what? No call!!!
0 replies
14 months ago
Why microwave a fish patty???
I chose the Mzansi Fish Burger on the 13th April. They started by placing the patty into the microwave. As a result the patty came out exceptionally hard on the one side. The patty was also tasteless and had it not been for the pink sauce it would have been a waste of money all together. I have tasted fish cakes that far supercedes this taste. Totally disappointed.
0 replies
16 months ago
Best experience ever!
The willingness to assist and also adjust. Dropped the price of an item that I purchased without even flinching.
1 reply
16 months ago
Repaired device lost in store!
Yes I lost it in this Mall, yes out of frustration I said what I shouldn't have said to the point that they arranged for me to be accompanied out of the shop by security... My partners device was handed in at their MTN Branch for repairs. After a week and a bit she received an SMS to say repaired and returned to the store. She got no phone call. Tried the contact number listed on Google and no answer. Made several calls to Customer Care and all we were promised was "we will log a call". Second SMS received 2 weeks later saying device has been repaired and returned to the store. Went with my partner and spent a good 2 to 3 hours in the store only to be informed the phone is missing and suspect the courier company delivered it to the wrong store. More phone calls and here I also called and spoke to Renaldo at Repair center. He confirmed the phone is missing. I then said it is now time to speak to a person that can actually make a decision. He put me onto Connie who is a manager in the RICA department. She took the matter up and asked Adrian her colleague to follow up. Adrian called me the next day, 11th Feb and informed me that the phone was delivered to the right store and was signed for. I phoned the store at around 1pm and conveyed this message. They found the phone and stated the incorrect IMI number was on the package. At no point, even though we requested a call back from the branch manager, did they call. While I was in the shop, the staff tried calling and it went through to voicemail. No call back after that either. They contacted my partner to inform her she needs to collect the phone as she is the account holder and added that I was disrespectful and they needed to get security to escort me out. The frustration of 2 or 3 visits to the store and several phone calls to Customer Care, Repair Center and RICA managers I am sure one can understand that level of frustration. Especially hearing so many times, "We've logged a call... We've escalated it... A manager/supervisor will call you back..." And then to find out the phone was in that store the whole time this frustration was happening! Yes there is actually no excuse for bad/improper behavior. I responded after the frustration and anger got the better of me. I had an outburst in the store and then attitude from another staff member which made matters worse... I was not escorted out the store, I left on my own free will without resisting or without them actually holding me. I was accompanied by security who walked with me and who were actually extremely polite and even gave me advice.
0 replies
19 months ago
Awesome vehicle repair team
I would like to thank Neels and his team for the awesome work that he did on our daughters car. After many months at the repair shop, not his, he managed to assist with this car ans get it up to speed. I would recommend them highly for their workmanship and also for their patience.
0 replies
23 months ago
Professional? I think not!
Second time I am visiting the restaurant. First time I had to send the steak back because ordered medium rare and it came well done. Second visit a repeat of the first time. Sent it back and it came back rare. When trying to speak to the owner he was profound and used very bad language and told the staff to give me my bill and tell me to "F" off. When trying to reason with him he reverted to calling security to have me removed and also asked me if I wanted to take this outside which I was obliging to do. This was a huge embarrassment to me and the people I was with. I went on to pay my part of the bill as well as a tip and left because of the upset that this caused. The person in question goes by the name of Wayne and his level of professionalism is seriously questionable. I am including a photo of the steak his organisation delivered. His staff was very professional and was willing to correct the error but he was abrupt and also reverted to profound behaviour and language.
2 replies
26 months ago
Poor reason for being turned down.
Here is something really sad. I went through two weeks of dealing with the Boston Terrier Rescue South Africa to try and adopt a doggy. The person I spoke to back and forth for almost 3 weeks requested a video of the property which is a 3 bedroom duplex with en enclosed small garden and in a secure complex. The small doggy would be kept in the house with someone permanently at home during the day with easy access to the garden as well as easy entrance into the duplex as well. I was turned down because there is no fixed shelter for the doggy outside. How ridiculous is this? Rather put the doggy down than give it a loving home because there is no shelter outside for an inside doggy!!! Also a double garage which has a door leading to the garden with ample shelter!!!
0 replies
27 months ago
Sushi absolutely amazing!!!
I took a chance and went to this restaurant for their eat as much as you like menu. I would rate them right up there with all their competitors based on the fact that their sushi is out of this world. I have been back 4 times and everytime enjoyed their sushi totally. A worthwhile visit for those of you wanting to try a new place.
0 replies
Review Distribution
5 Star
4 (26.666666666666668%)
4 Star
0 (0%)
3 Star
2 (13.333333333333334%)
2 Star
4 (26.666666666666668%)
1 Star
5 (33.333333333333336%)