Amelia L

Active since Mar 2014

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Reviews

11 reviews

2 months ago

Paid up letter/Account closure confirmation

After numerous complaints here and no paid up letter, no communication or updates I have reported this to the National Financial Ombud Scheme. This was paid up in 2014 already and by law a Paid up letter should have been sent at that time. The last email received from Hayley 12 May 2026. All I need is a letter to confirm that my account is closed and that I no longer have unsettled debt, is that so much to ask for. Ridiculous service

2 replies

Finchoice

3 months ago

Paid up letter

I have been trying to obtain my paid -up letters for more than a month, ive been sending emails calling and has been unsuccessful. After my previous post Hayley called me to give me a breakdown and mentioned that she will send me an email and till today I have not received any email. Super frustrated at this time!! please contact me asap as this the only way to get in touch with Finchoice Legal department. If I don't get any response I will have to report Finchoice to NCR and the onbudsman

1 reply

M24 logistics

3 months ago

Poor service

Used the incorrect cellphone number to deliver my pargo from Mr Price and now an investigation!! Where is my parcel so I can get my refund from Mr Proce!!

0 replies

Finchoice

3 months ago

Paid up letters

I have been calling and sending emails and have not even received feedback. I need a paid up letter and I have been sent back and forth and have not been successful. Can someone please get to me urgently.

2 replies

Mr Price

3 months ago

Online order- delivery never happened

Online order, the courier company used sent a sms to deliver a pargo pickup with one digit short. This order was placed on 31 march and it has been a struggle to get information regarding my refund. Your customer agents are not very helpful either as they want me to provide details on an email that was sent from Mr price should this not be on your system. Terrible service indeed!!!

0 replies

The Mattress Warehouse

14 months ago

Great customer service

Thank you to Sandy for sorting out a hick up on our delivery. It was such a pleasure to deal with you. Very bubbly and kind. Appreciate the effort

1 reply

MTN South Africa

40 months ago

Wonderful service

I want to compliment Zintle Ndlovu: upgrade online department for the wonderful service during my upgrade. She is very friendly and professional and made the process so easy. Thank you for your impeccable service

0 replies

Game

54 months ago

Game online

I placed an online order at Game online on the 6th Of March for a defy fridge, Friday i followed up via email and the guy told me it should be delivered on Tuesday. today i make a call to check and the lady tells me that my order is still open and they have no stock!!!! why do you allow for an order to go trough if you don't have stock!!!. If i want to cancel i have to wait for 3-5 working days, this is an added 5 days to to the 6 days i have already been waiting for the fridge. Terrible service and terrible customer service as clearly the consultants do not know what is happening if one gives one story and the other another story. Please get in touch with me ASAP!!!

0 replies

Mr Price

67 months ago

Reimbur*****t

I have been struggling to get a reimbur*****t since last year. I have dealt with people on Facebook who informed me that reimbur*****t will follow. Please get your facts straight. I initially made an order, Mr Price informed me after payment was made that one item could Not be found. I than received the rest of the order, underwear, which was so dirty and I decided to return the entire order. N1 city branch only reimbursed me with what was in the bag.can you urgently see to my item that was never sent but paid for????? Order number ***. Please sort this mess out

1 reply

The FIX

87 months ago

Lay buy went wrong

I took out a lay buy at the Fix goodwood mall. Took lay buy out on the 29th May and collected today 29th June. The lay buy consisted of a jeans and a sock boot. On collection today on which already put money down, the manager informed me that the sock boot is not available. How is this possible when I took it out on the 29tn of May do you not put the lay buy together? Why would someone deliberately remove the sock boot and sell this to someone else if I already put money on the boot, what is the purpose of taking out a lay buy in the first place if it’s okay to remove items from my purchase. The manager who wasn’t really apologetic tried to call different stores but without success they had to reimburse me. This is really super bad service. I always browse at tor store but this have left me not wanting to make use of your services in future. The manager just said sorry, what kind of manger is that that can’t even come up with ideas, solutions to a customer!!!! I’m a very unhappy client and I hope to hear from your store ASAP. The managers details thelela Nonxwe. goodwood mall!!!

1 reply

Review Distribution

5 Star

2 (18.2%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (9.1%)

1 Star

8 (72.7%)

Amelia L

Reviews

Paid up letter/Account closure confirmation

Paid up letter

Poor service

Paid up letters

Online order- delivery never happened

Great customer service

Wonderful service

Game online

Reimbur*****t

Lay buy went wrong

Review Distribution

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