Active since Nov 2013
⚠️ WARNING: DO NOT BUY TICKETS – **** ⚠️ I purchased tickets for what was advertised as Dinosaur World / Dinosaur World Festival / Dinosaur Festival Cape Town / Dinosaur World Festival Stellenbosch (the name keeps changing). The event was cancelled. Refunds were promised. Months later, there is still no refund. I have been messaging them for weeks on end. Someone occasionally responds with vague messages like “we’ll escalate this” or “your refund is coming” — but nothing ever happens. It has now been 6–7 months, and I have not received a cent. After doing more research, it’s clear that hundreds of people are in the exact same situation. Same story every time: tickets bought, event cancelled, promises made, money never returned. These organisers operate under multiple names and pages, which makes it very difficult to track them down or hold anyone accountable. Based on my experience and what many others are reporting, this appears to be a widespread ****. Do not waste your time. Do not waste your money. I strongly advise anyone considering this event to stay far away.
Absolutely shocking experience. The so-called Stellenbosch Dino World Festival was cancelled, and despite promising refunds to those who requested them, I am still waiting for my money. Completely unacceptable. I have emailed repeatedly. Not a single reply. Talia ([email protected] ) does not respond. The alternate address, [email protected] , is equally silent. At this point, based on my experience, this feels like dealing with a bunch of ****mers. I paid R300, they promised a refund, and they have not delivered anything. Avoid this organisation entirely - if they even exist, which I doubt. Communication is nonexistent, promises are ignored, and customers are left out of pocket. I am demanding my refund without further delay.
Subject: Unauthorised Debit Orders and Lack of Accountability – Finchoice Once again, I’ve experienced unacceptable service from Finchoice. After fully settling my loan and receiving an official paid-up letter, Finchoice debited my account twice—six days later—without my authorisation. Loans: 23134871 + 23002582 Debit Order Amounts: R1535.32 and R1797.32 taken out of my account on 27 October 2025. These unauthorised debit orders have now caused other financial obligations on my account to bounce. So, who will take responsibility for that? Certainly not Finchoice. The lack of accountability is deeply concerning. When I called and emailed to request a refund, I was ignored. Promised callbacks never happened, emails went unanswered, and my calls were disconnected — all while Finchoice held onto money that was never theirs to take. It’s unacceptable for a financial institution to operate this way. I am tired of Finchoice failing to take responsibility for their actions and the negative impact they have on customers’ lives. I’m sharing my experience publicly because this kind of behaviour needs to be called out — people deserve better. I am going public!!!!!!!!
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Thomas Smit provided exceptional assistance with my OUTsurance claim over the phone. His professionalism, patience, and expertise made the process smooth and stress-free. I highly commend his outstanding customer service and commendable dedication to ensuring customer satisfaction. Thank you, Thomas, for going above and beyond!
I have only had good experiences with Snatcher. I cannot complain about anything, to be honest. Earlier this year I ordered 2x snorkel masks that went missing on route to being delivered to me... Snatcher replaced the items with NO FUSS. Easy and friendly service. Not so long ago I bought some things via the 'open box' sale... excellent items for cheap-cheap. I love Snatcher!! Would recommend this retail company to anyone!
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