HM
happy M
Active since Sep 2013
23
Reviews
0
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Reviews
23 reviews2 weeks ago
Worst treatment received from LegalWise
I phoned Legalwise on the 20th May 2026 re a legal matter lodged against me at High Court. The legal adviser told me that she would discuss the matter with her supervisor and revert back to me. On the 21 st May she phoned and told me that her supervisor said that my matter was covered. She sent me forms to complete with a lawyer who will present me based on LegalWise Fees. My matter is an Urgent Application; date of lodging the application was 22.05.2026 at 12.00hrs, and the submission of the Affidavit was on the 25.05.2026. at 12.00hrs. There two matters involved on this application namely; urgent application and normal application. The legal adviser called me on the 22.05.2026 and informed me that my policy lasted in 2014. I refuted the assertion and she promised me that she would come back to me. The legal adviser phoned me on the 25.05.2026 to inform me at 10.26am that Legal Wise wouldn’t cover the matter . I utterly find this inhuman handling of my unacceptable
1 reply
2 months ago
Poor recall management
I went to Dischem Wonderpark to do an exchange on recalled Citro Soda bought in Feb 2026. I was told to pay R26.90 to effect an exchange. I am a pensioner and had to drove to Wonderpark, only for that transaction. Either the manufacturer or Dischem is playing on the plight of the customers
0 replies
2 months ago
Poor management on a manufacturer recall by making profit
I went to Dischem Wonderpark to exchange a defective Citro Soda that I bought in February 2026. It was still sealed . I had to undergo a thorough process and was told to pay R26,90 difference to swap the faulty item for the unaffected item. I am a pensioner and had to use petrol to exchange the item. I personally feel that Dischem is profiteering from the faulty item
0 replies
2 months ago
Poor customer service
I was really disappointed to switch my TV to find out that DSTV was suspended due to nonpayment. I normally do annual payments prior 1 April of each year. I took it up with one of ladies in call centre and promised me to cascade the matter. At around 1.25 pm it was reinstated. I phoned them again and the agent said he would refer the call to Duncan, the team leader who refused to talk to me. I am really perturbed by their customer service and lack of accountability
0 replies
3 months ago
Insurance
They reinstated my policy after the intervention of FSCA but with incorrect Policy Schedule members list. With repeated attempts to contact them to rectify it. They are still sending me an incorrect updated one.
2 replies
6 months ago
Non updated credit bureau ratings
I have an annual once off payment with them. On the Transunion and many credit ratings that I owed them R4200 and it is a monthly instalment. That mistake that Fidelity Security committed,they really don’t want to send an updated payment record after many interventions. Making my credit profile to be in red and nobody doesn’t want to borrow a thousand rand because of that
1 reply
7 months ago
RMA
I am paying my premium to the broker and he therefore pay RMA the money. RMA is anyway don’t want to resolve the matter and abdicate responsibility to the broker , who’ using RMA umbrella to symphonic premium from the clients and not paying it to RMA
1 reply
7 months ago
Broker collects premiums from clients and not passing it through to Rand Mutual Assurance
I have a funeral policy with Rand Mutual Assurance for more than three years. I am paying my premiums to the broker and he in return pays ii to Rand Mutual Assurance. On the 17th October 2025, I received an SMS from Rand Mutual Assurance stating that I had to pay three months premiums to revive.Immediately I sent them my bank history payments and they promised to phone me back. To date they have not done that. I spoke to the broker who said that the premiums were up to date. The customer services team said that the policy lasped
1 reply
31 months ago
Poor customer service
I placed an order with them last week . When I enquired about the delivery. I was told that they didn’t have stock and reimbursed me after 10days. Very shocking indeed.
0 replies
31 months ago
Customer Service
I had issues with Momentum Multiply. I spoke to Ms Pillay . She managed to resolve my problems with so much professionalism. Ms Pillay keep it going.
1 reply
Review Distribution
5 Star
1 (4.3478260869565215%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.3478260869565215%)
1 Star
21 (91.30434782608695%)