PM
Pheladi M
Active since Aug 2013
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Delayed claim
I write to you out of frustration caused by a lengthy and convoluted claim process with Old Mutual. I initially submitted my claim with Old Mutual to partially preserve and partially pay out my pension on 26 February 2026. To date, I have not received a conclusive response from Old Mutual support consultants regarding the status of my claim. Whenever I call, a new reason for the delay is given and I am sent from pillar to post. I still have not been told why I am waiting. I never receive assistance from someone who can help me with the claim and provide proper clarity on its status? I should not have to wait this long to be provided all the required information or for the claim to pay out. The process is si frustrating.
1 reply
14 months ago
Order: 30640
A hand of applause goes out to Errols Tyres...👏 I ordered tyres from them and in the wink of an eye my order was delivered swiftly and speedily. I appreciate the professional, straightforward and swift service I recieved from Rory! Welldone!!!
0 replies
25 months ago
Hollywoodbets is a ****
I bought a R100 Hollywoodbets voucher 1 May but could not load it. It was prompting invalid. Called to log a call with Hollywoodbets because Shoprite was refusing to refund and hoped the could reimburse me. Everyday since then I have been calling them. Initially there was constantly no feedback from the voucher dept. Then I was asked to send pics which I did. Then they said the printing on slips is unclear cause it hd faded. Luckily I had written the numbers down when the slip was still legible. Now all od a sudden they say the voucher was long loaded by a different account. The voucher error was invalid all along. Usually when the voucher is loaded the error say voucher already used, which was not the case with this voucher. I am told to open a SAPS case in order to persue my claim for refund further. Imagine such dire admin for refund of R100 by a big company like Hollywoodbets. I am utterly dissapointed by their service. Over 2weeks of calling to zero results.
1 reply
34 months ago
Allow shoppers preference
I loved the convenience of Checkers 60 and have been loyal customer till recently when they decided to shift my location to another store. The quality of products from Checkers Columbine was exceptional and now I have to deal with ******* from Checkers Southgate. Their products are mostly incorrect or spoilt and I have never been this unhappy. I was not even consulted on the change even though I am the paying customer and now they say unfortunately nothing can be done and that my area falls under Southgate. Well goodbye Checkers 60. You can miss my loyalty till you can allow shoppers to pick their preferred shops.
0 replies
41 months ago
Exceptional excellence 👌
I would like to applaud Ms Lerato Mokgwamme from the Southgate branch for her sterling customer service today. After severe struggles and being shuffled around from pillar to post, Lerato came to our rescue. She was extremely patient with us, explained process/challenges thoroughly and was deligent in ensuring that we leave the branch satisfied clients. I appreciate her steadfast effort and would like FNB to know what a shining star they have in her. The world needs more people like you!
1 reply
73 months ago
Stranded without vehicle
I took my car in for service on Wednesday to BMW Joburg City on Wednesday 27th May and everyday I get another excuse why I cant get my car back. I have explained to the service consultant that I use the vehicle for work and even provided my permit ti support this. They failed to provide me with a courtesy car and its makes me even more angry that they do not seem to be sympathising with me.
0 replies
73 months ago
Stranded without vehicle
I took my car in for service on Wednesday to BMW Joburg City on Wednesday 27th May and everyday I get another excuse why I cant get my car back. I have explained to the service consultant that I use the vehicle for work and even provided my permit ti support this. They failed to provide me with a courtesy car and its makes me even more angry that they do not seem to be sympathising with me.
0 replies
77 months ago
FNB is a fraud
My FNB Cheque account was defrauded on 5th February 2020. I filed a case with the banks Fraud Division and was promised feedback within 7-10 working days. To date I have not heard a word from FNB and have been making countless calls only to hold endlessly with no response. I feel that they do not care about their customers.
1 reply
81 months ago
Most appalling service!
My parcel was cleared by customs on 23 September 2019 and to date I am being taken from pillar to post by TNT call centre staff. I am supposed to pay custom fees & can only do so upon receiving an invoice from them. I have been calling TNT for over a week with no help whatsoever. I have never been made to feel so frustrated!
1 reply
Review Distribution
5 Star
3 (21.428571428571427%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
10 (71.42857142857143%)