Active since Aug 2013
We are without interest for 8 days. Cannot run my business and have lost 8 days worth of income. How can a service provider treat its customers like this? Its disgusting.
Been off line for 6 full days. Numerous calls and emails over 6 days have produced nothing but frustration. 3 businesses operate from these premises and have not been able to produce any income because we have no internet. Cool Ideas and Open Serve just dont care.
We purchased an AEG oven (gas hob with electric oven) 4 years ago. Trying to get parts when things have gone wrong with this oven, have been an absolute nightmare. Whatever you do, do not buy an AEG oven. I have now been told by the agents in Port Elizabeth that there are no seals for the oven door available in SA and I might need to wait up to 8 weeks. This means I wont be able to use my oven, purchased in good faith, for 8 weeks. And I need to feed a family.
Today I lost all respect for the Turtle Beach Product. We purchased a headset from BT GAMES, in Port ELizabeth, South Africa. The headset is still under guarantee, but just stopped working. We returned it to the place of purchase, who then took a picture of the suspected problem and sent it to Apex Interactive. They then determine whether to honor the guarantee or not. Their reply was, normal wear & tear. They never saw the product just a picture, so how they determined that I have no idea. I contacted somebody at Apex and he agreed with me that he too would be annoyed that the guarantee has not been honoured but I should take it up with Turtle Beach directly. What now? Is Turtle Beach an inferior product? That is the only explanation I can arrive at, if normal useage results in the product just giving in half way trough the first year. I eagerly await a response from Turtle Beach. Surely a reputable firm like BT GAMES should honor a guarantee for a product that it sells? SHOCKING service.
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