HC
Hassan C
Active since Apr 2013
5
Reviews
0
Industries
Reviews
5 reviews56 months ago
Useless Customer sirvice by Homein1
I am very dispaointed in the way the business treats it's customers, I struggled for three hours to get a simple quoatation to purchase a tent, chairs and tables from this Company, I call a cosultant answered, and given whatsapp number, but anytime i sent whatsapp i only get blue ticked, if i call no one answers my call. when i get into the webiste i stuggle again and when i call for assistance on the website no one answers the call, what must I do in order to get attention to purchase what I want from Homein1? because I just want to buy not build any relationship or freindship, I just want to buy, why is this company dont have time for customers? bad service and now i have to search for another company offering same services but time is running away from me, So disappointed with Homein1 , pathetic service and very arrogant staff who don't have a will to assist clients or even have courtesy to answer phone calls.
0 replies
58 months ago
Poor and regretful administration from The unlimited
I am so disapointed by the way The unlimited keep ignoring my calls and hangs on when i call them for a follow up on a claim i have logged a month and a week now, whenever i call i am being told that my follow up has been escalated. it has been 3 follow ups I have done now, my only option is to reverse all my premiums and recover my money because I cant lose in this way. It is painful to pay premiums every moht but when you log a claim you dont get the service promised upon purchasing the product or the service to be rendered. I deeply regret purchasing a Stratch and dents insurance policy with The unlimied. I rather recover my funds than to keep spending more more by calling a company that never provides feedback to it's clients, but when it comes to premiums they send a reminder for a debit a day before the salary day. So disappointed by The unlimited
3 replies
76 months ago
Bad Service And Embarrassment (Queenspark)
I hereby writing this review after a terrible service offered by Queenspark. My queenspark Account has been paid up on the 24th of January 2020, and was even overpaid by R295.00. I went to the shop to request a closure to my Account but i wast advised that they, need my bank statement, payslip, and Id copy, I don't know why am i being asked the latter like am applying for a loan really. I then today called the call center of Queenspark and to make my matters worse i was told that the Account can only be closed after 36 days , that is a month and 6 days, Am really disapointed i managed to close my other Woollies Account within 24Hrs but with Queenspark it has to take me 36 days really , why so much long, this is really rather a bad service ever provided. Upon opening Account it was only few days but upon closing it's a month and 6 days, this really don't make sense . Really disappointed and embarrassed. No Solution on what to do now. Disappointed Customer (Hassan Chauke)
0 replies
105 months ago
BAD CUSTOMER SERVICE AND REGRETS
I have first applied for my lost card in September at Woolworths (Forest hill mall), I was promised that my card will be delivered after 7 to 14 working days, I requested the card to be delivered at Woolworths in Menlyn, after a month I followed on the 12th of October with the Woolworths Menlyn store only to be told that the was no card I ordered, I was shocked and inconvenienced to buy something for my Son's birthday but couldn't because I had no card, however I was advised to order a new card, of which to date I haven't received, I tried calling the Woolworths call center for customer service, but whoever answered my call, would say let me check for you, and then put on hold until the call is cut, I lose lot of airtime calling and also time. I now consider paying up my Woolworths account and end the bad service relationship received from this shop, it's so discussing that a big shop like this cant manage the process of card ordering and updating at least updating the client via sms or telephonically. I am not even in errors with the shop but the treatment they have offered me is really bad that I regret opening an account with them. Yours disappointed Hasan Chauke
0 replies
127 months ago
DENIED FUNDS ACCESS TO MY STOPED PREMIUM
I am so frustrated on the manner in which Old mutual has treated me and regret joining the Retirement annuity scheme with them. I have send the signed request to surrender my premium for the retirement annuity as requested by them and received confirmation that the available funds in my policy scheme will be paid into my account in 10 to 21 working days, to date it's now 4 weeks still no payment has be made to my Account.<br> <br> why am I being robbed off my premium because of my own personal reasons to discontiue with the scheme?<br> <br> please assist in this matter.<br> <br> Regards<br> Hassan,<br>
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
3 (60%)