RG
Ricardo G
Active since May 2012
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Best in the business!
The absolute best service in the industry. Mariska, Nicole and the team goes above and beyond to assist and keep you updated. Been with them for 10+ years and will not move to another provider, ever. Always a pleasure dealing with them even in stressful situations.
1 reply
34 months ago
Still the best service out there!
Still the best service in the industry. Been with them for long time and have only had great service. No haggling for prices to prices and pushing up excess amounts. Great service from Sarah and the team at Tuffstuff.
1 reply
48 months ago
Absolutely useless
So on 26 April I logged a claim against a garage motor that stopped working. 11th May a team came out to inspect it (which was a total of 1 minute, and just looking at the motor). Took them 1 month to establish its a "Power Surge" and obviously reject the claim, because Ooba is useless and doesn't cover power surges... After I told them its not power, because the light etc. works, I would need to pay someone to inspect and give a second opinion, only then will they look at the dispute. Long story short. I downloaded a manual online for the door opener, reseated the limiter plug on the rail, and door works perfectly again. Took me 2 minutes. Why couldn't their "Qualified service provider" not pick this up?? They would rather just say its broken and needs to be replaced so they get paid. I am cancelling this policy, and would advise anyone who hasn't moved yet, do the same. I would literally pay anyone else for insurance at the moment.
2 replies
49 months ago
What service?????
Absolutely terrible service. I advise anyone to rather just get another insurance company. Takes weeks, well, months for them to provide you with feedback. They don't respond to mails. @Ooba, If Brolink is the problem, then you should seriously get another partner, or close your doors. If this carries on, your existing customers will close your doors for you when they find a different insurance company. I dread if something has to happen and I need urgent assistance, or the house burns down.
1 reply
79 months ago
Cancelled services reinstated, now bound to a contract...
I have been using the Cellc Fixed LTe for just over a year now, and was tld we are going to move over to MTN. I cancelled the LTE service as we got Fibre in our area, and opted to go for fibre rather. also through axxess. I cancelled the LTE and received the mail to confirm. Now I was billed again for the CellC on a 20gb account, and now there is a MTN account as well. I cancelled the Cellc again, but when I wan to cancel the MTN, i need to pay in. They confirmed on mail, that when I cancel, it will not be renewed. Yet here I am. The lady from accounts was rather rude, and just dropped the call when she transferred me. I now cannot call in again as the line is congested.
0 replies
80 months ago
ABSA Clueless....
I visit your greenstone branch to pause my debit orders on my account (Vehicle finance and Personal Loan) that deducts on the 25th, due to me being retrenched and only receiving my salary on the last day of the month. To which the consultant simply told me I must phone and they cannot assist. She pointed me to the phone in the branch, from where I phoned the personal loans department. The person at the callcentre is completely clueless and cannot assist. I was told I will default and that they will then call me and look for the monies. To which I told her, this is why I am calling to avoid the payments from defaulting and make an arrangement to pay on Dec 1st, or make another arrangement. Please can someone assist me or point me in the right direction ASAP.
1 reply
124 months ago
Useless policy
I had my car serviced this morning and it was picked up that I have a bad engine mounting. <br> Now under any manufacturer warranty that is a replaceable and claimable part, but Motorite insist that it is not covered nor listed on their claimable items. They call it a wear and tear item. <br> Tires brakes and clutch even I'll agree on, not a part that is vital in vehicle safety and rigidity. It is a item that has a big knock-on affect on other components as well.<br> I was warned against this but still decided to take their pointless policy anyway.
1 reply
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)