LV
Louis V
Active since Dec 2011
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Sickening “investigation”
So after waiting for many months for an outcome, a case that I have opened were ruled in Discovery Insure’s favor and I’m still stuck, now even more so, because of a report from the insurer’s service provider stating that their findings were that my faulty parking sensors had nothing to do with the accident it had been in. RIGHT IN THE SPOT OF THE IMPACT. My voice and the right to receive fair service has now completely shattered because you, the ombudsman, did exactly what Discovery did when they looked at the “report” that states about my parking sensors. You simply believe that it’s the truth and made your finding on my case such that I am automaticaly wrong. MY CAR HAS DAMAGE FROM AN ACCIDENT THAT FOR SOME REASON, EVERYONE SEEMS TO THINK IS IMPOSSIBLE. My car was hit on the back left, right on the two parking sensors in the spot. They started giving problems after I received my car back for the first time and I complained about them immediately. Any one reading this, this is a prime example of how a sustem cam fail someone because big companies have the power to use “reports” as the only truth and leave the consumer with damage. This is sickening and everyone involved in my case should be ashamed for not properly investigating the matter by including me
1 reply
1 month ago
Discovery Insure - Mega Company Thieving the consumer
After a claim though this insurance company, my vehicle had damage to its parking sensors (in the exact spot where the impact happened). It was unseen damage by the assessors and when I received my vehicle back for the first time I started complaining about the issue. The car went back and forth to the service provider “Proline Express Sandhurst” where they tried sorting the issue out as I was unhappy that there was a new problem with my vehicle after accident damage was fixed. Discovery insure simply claims that the damage was wear and tear and refuses to remedy the situation where I have a fauly vehicle after it was “fixed” Discovery Insure, you should be ashamed of yourself for choosing to sweep my problem under the rug by using out of context information and reports to deny my claim
8 replies
136 months ago
Account still blocked!!
On 18 March 2015 round about 11AM my account got blocked which was my fault because there weren't enough money in the account that the debit order normally goes off. I paid the outstanding amount within an hour I went to Centurion Vodashop and paid the full amount, they printed the proof of payment there and then to send it to where ever the accounts are being managed. They told me my account would have been active again in 1-2 hours...we are entering day 3 that i can still not use my phone. This is PATHETIC! Now I have to suffer and lose money because the communication between accounts and Vodashops are non existent! VODACOM, get your act together!!!! You have got the proof of payment so activate my account!!!!
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)