Sandiswa

Good day

Good day. I am Sandiswa Lingela. I would like your intervention, I took a data sim card contract with Telkom. The agreement was to pay an installment of R199 and we had a misunderstanding because I received a statement saying I must pay R400. I called them several times to fix this error and I decided not to use the monthly data they provided in order for them to fix this. Instead they keep on sending monthly statement with amount increase each month but as per our agreement I'll only pay for the data I used and if there's no amount of data used I'll not pay anything.