BM
Busisiwe M
Active since May 2026
2
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Reviews
2 reviews2 weeks ago
Missed Collection and False Service Update
I logged a repair for my Skyworth TV at HiFi Corporation Westgate Mall on 28 April 2026. Since then, it’s been constant delays with no resolution. Last Friday, a Skyworth employee called and confirmed a team would collect the TV from my home today. I took unpaid leave to be available, but no one showed up. Even worse, Skyworth’s system shows a technician tried to call me, but there are no missed calls or voicemails on my phone. This feels dishonest. The whole process has wasted my time, cost me money, and left me extremely disappointed with both Skyworth and HiFi Corporation’s customer service.
0 replies
2 weeks ago
Missed Collection and False service updates
I logged a repair for my Skyworth TV at HiFi Corporation Westgate Mall on 28 April 2026. Since then, it’s been constant delays with no resolution. Last Friday, a Skyworth employee called and confirmed a team would collect the TV from my home today. I took unpaid leave to be available, but no one showed up. Even worse, Skyworth’s system shows a technician tried to call me, but there are no missed calls or voicemails on my phone. This feels dishonest. The whole process has wasted my time, cost me money, and left me extremely disappointed with both Skyworth and HiFi Corporation’s customer service.
0 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
2 (100%)