Etienne H

Mediclinic Milnerton review - Bad experience

We had to take my mom to this hospital as she was experiencing a serious mental episode. We took her to the Emergency unit. The staff were friendly and tried to make her comfortable. In the process I asked multiple times if they were going to admit her to hospital, but this was resisted. They did various tests and scans. After a few hours we were told that we could take her home. She was not really better, they had given her meds to calm her down and a few pills to take home. A week later we had to admit her to another hospital, she had worsened so much that we thought we were going to loose her. But here she was immediately admitted, treated for a few weeks and eventually recovered well. Doctors eventually found out that she had had multiple strokes. Mediclinic Milnerton with all their tests and scan could not identify this and sent her home. The worst part was the constant badgering for payments afterwards. That visit cost us about R12 000 and they did nothing for my mom. Morton and Partners Radiology were responsible for the scans and they were also the greediest when it came to the costs. If the doctor had listened to my request to admit my mom, she could have been diagnosed faster, recovered faster and saved all that money as her medical fund would have covered it. I have always had good experiences with Mediclinics across the country, but Milnerton Mediclinic and Morton and Partners Radiology were horrible.