Willmien D

Disappointed Client

I am very disappointed in Flexicare. They deducted for 2 months and I canceled the services but now they tell me I can't get a refund because the 2 months they deducted is to keep the service open. I didn't even make use of any services but I have to lose over R1600. I don't think they are fair this is not what they tell you when they call to sign you up. The lady said she will email my documents and then I can go through everything and see the doctors I can use but I am still waiting for the email. Called then they say they can't give me a answer because they are only working at the call center.