Kgahliso T

*********** ER Doctors and nurses

My experience with this hospital on the 1st of May 2026 was incredibly frustrating and unprofessional. I was brought in with a dislocated knee cap, from the nurses in the ER I had to wait 3 hours(a few minutes before being discharged) just to use the bathroom. I was not examined by a doctor, no follow up explanation or guidance on next steps or who I am referred to for recovery. I was seen by 2 doctors, I was examined by the first one which then disappeared as shifts were being changed, the second doctor (Dr Dieudonne Ngoma) was completely *********** as he did not in anyway examine my X-rays, no follow up on next steps, did not even give me a referral letter or my X-rays, I was discharged without ANY leg support and refusal from the doctor to even bandage my leg or provide any support, I was discharged in the same condition I was brought in.