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Alexander B

Active since May 2026

2

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0

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2 reviews

3 months ago

Goods not recieved - 2 months

Hi All Can someone help me, I have ordered goods from AliExpress that are being couriered by Speedaf however It's been 2 months and I've not recieved them. I have already paid AliExpress and I've done a manual payment to Speedaf for the customs fee on 31st of March, however Speedaf have still not allocated my payment after numerous follow up attempts. Feedback on AliExpress is that I refused to pay customs fee, and they advise me to follow up with Speedaf. I try calling Speedaf but they don't answer phones and advise to contact on What's App, I contact on What's App with no response or assistance back either, have even tried emailing with no luck. At this point I have logged a ***** case with my bank, they have asked me to log a case with the police department and send them back the case number in order to lock the third party account. I will proceed with this, but ideally I would still like to recieve my goods I just have no idea what else I can do as I've tried all platforms for assistance on both AliExpress and Speedaf and am getting nowehere with either of them, yet they have taken thousands of rands from me. Any guidance would be appreciated. Kind Regards

0 replies

3 months ago

Goods not recieved - 2 months - no assistance

Hi All Can someone help me, I have ordered goods from AliExpress that are being couriered by Speedaf however It's been 2 months and I've not recieved them. I have already paid AliExpress and I've done a manual payment to Speedaf for the customs fee on 31st of March, however Speedaf have still not allocated my payment after numerous follow up attempts. Feedback on AliExpress is that I refused to pay customs fee, and they advise me to follow up with Speedaf. I try calling Speedaf but they don't answer phones and advise to contact on What's App, I contact on What's App with no response or assistance back either, have even tried emailing with no luck. At this point I have logged a ***** case with my bank, they have asked me to log a case with the police department and send them back the case number in order to lock the third party account. I will proceed with this, but ideally I would still like to recieve my goods I just have no idea what else I can do as I've tried all platforms for assistance on both AliExpress and Speedaf and am getting nowehere with either of them, yet they have taken thousands of rands from me. Any guidance would be appreciated. Kind Regards

0 replies

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