Devan

Very poor communication and handling of my levy account

Very poor communication and handling of my levy account. My property is in Cape Town, yet I received a sudden final demand from Mafadi without any proper prior notice that they had taken over from Lime Property. I was not given a clear handover notice, itemised statement, supporting documents, or earlier warning before being threatened with legal action, judgment, and possible attachment. I rep**** more than once asking for clarity and documents. I also spent close to an hour trying to reach their office, only to be looped through reception and transferred to an unavailable number. Reception said Erica would call me back, but no call or email response followed. For such a serious matter, I expected proper communication and proof before aggressive legal threats. I have requested a full statement, proof of appointment, previous notices, and correct payment details. Until then, I cannot accept the amount demanded at face value.