Nomusa X

Worst customer service!!

Worst customer service..my friends bought me jewelry from them for my birthday but unfortunately they did not fit and I had to return them, everything... They were picked up April 7, thought they were supposed to be picked up on the 4th it's fine no issue.. the issue is their poor customer service, they take 5 days to reply back to emails, at first they said we returned damaged goods, when we asked which items specifically and asked for evidence coz they weren't specific, they came back saying no, they commumicated incorrectly, our items have not yet been processed for a return... IT'S BEEN OVER A MONTH!! So disappointed!