Xander P

Horrible customer care

I purchased a refurbished iPhone from Agan through takealot and the phone had problems, i then submitted a warranty claim and they picked the phone up, since then they hadnt sent a reply for 3 weeks, then i had to harrass them through email to be able to get a reply. The reply was "sorry for the wait" then since then another 4 days has passed since they rep**** again. They have all of my info and data on that phone. I need it.