Christopher B

Review Omada C5x Elegance

I want to start by giving credit where it’s due — the team at Omoda Springs, especially Kaylie and Louis, were professional, supportive, and did everything they could to assist me throughout the process. Their effort and communication were genuinely appreciated. Unfortunately, my overall experience has been mixed. My original vehicle developed a PEPS module failure within the first few days, leaving the car unable to start. Getting Omoda South Africa involved was a significant challenge — the escalation process was slow and frustrating, and both myself and the dealership had to push hard to get a replacement approved. In total, it took roughly 4 weeks to receive a new vehicle. Now that I’ve had time with the replacement, I do have some concerns with the car itself: - Ongoing connection issues with Android Auto - Fuel consumption is quite high (around 8 km/l in normal driving) - Even in Eco mode, it only improves slightly (around 7.5 km/l) These are not what I expected from a new vehicle in this segment. While I cannot fault the dealership or the staff — they were excellent throughout — my confidence in the brand has been affected by the overall experience. At this stage, I would be hesitant to choose the brand again in future. Sharing this as an honest experience for anyone considering the brand.