TP
Tivin P
Active since Apr 2026
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
I have never got suc...
I have never got such of a mistreat by a company it’s been over two months now and they can’t help me with insurance claim they keep on making excuses
0 replies
1 month ago
Bad communication
I am writing to formally raise a complaint regarding the handling of my insurance claim and the level of service I have received. My vehicle was damaged on 1 March 2026, and I submitted my claim on 4 March 2026. Since then, I have consistently followed up on a weekly basis to check on the progress of my claim. Unfortunately, I have not received any meaningful feedback or resolution. Each time I make an enquiry, I am given the same response—that my case is still with management awaiting approval/sign-off. This has been ongoing for an extended period without any clear timeline or communication regarding the delay. I am concerned about the lack of progress, poor communication, and failure to provide updates. As a customer, I expect transparency, timely processing, and proper follow-up on my claim. • No clear update on the current status of my claim • No confirmed timeline for resolution • No explanation for the prolonged delay I trust that that such matter should be handled with urgency and that a client should receive prompt feedback My claim number is AFFB729611 / 1 - Mr TS PHALANE
0 replies
1 month ago
Poor management and poor communication
I am writing to formally raise a complaint regarding the handling of my insurance claim and the level of service I have received. My vehicle was damaged on 1 March 2026, and I submitted my claim on 4 March 2026. Since then, I have consistently followed up on a weekly basis to check on the progress of my claim. Unfortunately, I have not received any meaningful feedback or resolution. Each time I make an enquiry, I am given the same response—that my case is still with management awaiting approval/sign-off. This has been ongoing for an extended period without any clear timeline or communication regarding the delay. I am concerned about the lack of progress, poor communication, and failure to provide updates. As a customer, I expect transparency, timely processing, and proper follow-up on my claim. • No clear update on the current status of my claim • No confirmed timeline for resolution • No explanation for the prolonged delay I trust that that such matter should be handled with urgency and that a client should receive prompt feedback.
5 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)